15/09/2026
One of the things we've been changing at Honen is how we handle Meta leads.
Historically, a lead comes in and the sales team calls it.
But should every lead actually be called straight away?
Probably not.
So we've built a workflow that uses AI to grade each new lead before it reaches the sales team.
The idea is to work out:
→ Who looks ready for a conversation now?
→ Who needs more nurturing first?
→ Who should the sales team be prioritising?
That's useful on its own.
But it gets much more interesting when we connect it to everything else.
In our previous video we showed how we're using call transcripts and AI to analyse sales conversations.
Now we can start bringing together:
• The original Meta ad
• The information submitted by the lead
• The AI lead grade
• The actual sales call
• The call transcript
• The eventual sales outcome
• Meta CAPI data
So rather than simply asking:
“How much did this lead cost?”
We can start asking:
“Which ads are generating the people our sales team actually wants to speak to?”
I've recorded a walkthrough here:
🎥 https://youtube.com/watch?v=e7RW64CRVdw
Want to build this sort of system yourself?
👉 https://davecrm.com/
Want us to build it for you?
👉 https://va.honen.au/widget/bookings/discovery-call-new1