What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Vet CX

Name: Vet CX
Address: Balmain, NSW, AU
Telephone: +611300941521

Vet CX specialises in exceptional customer experience for Veterinary Businesses.

With V‑Care: our veterinary‑specific virtual reception team — every call is answered with care, every client feels supported, and every appointment opportunity is maximised.

06/08/2026

At VetCX, our human reception teams handle the real‑time, relationship‑building moments that matter most. But every team needs to sleep at some point - and that’s where CallJess shines.

Their after-hours and overflow support keeps your customer journey moving and appointments flowing, even when your human team isn’t on shift.

Vet Cx and CallJess: Two services, one shared goal: helping clinics stay connected, supported, and stress-free.

23/07/2026

V-Care lifts appointment conversions with genuine human connection.

CallJess ensures no call goes unanswered with smart, reliable technology offering human-like AI reception.

Together, we’re helping clinics capture more opportunities, reduce overwhelm, and deliver a client experience the community remembers positively.

Get in touch: www.cxfirst.com.au/vetcx

15/07/2026

You shouldn’t have to choose between personalised service and modern efficiency.

With V-Care and CallJess - the AI receptionist built for Australian clinics, you don’t have to.

Pick the level of support that suits your team, your clients, and your financial goals. More options. More clarity. More confidence in the year ahead.

07/07/2026

We’re proud to announce something truly special: V-Care and CallJess are joining forces.

V-Care brings the premium human touch - real people, real warmth, real connection.

CallJess brings intelligent technology built right here in Australia, designed specifically for veterinary life. Together, we’re creating a support ecosystem that elevates every clinic’s client experience.

Human care. Smart tech. One powerful partnership

26/06/2026

Across Australia, clinics remain turning to V‑Care to improve client experience, protect revenue, and create calmer days.

With the new financial year approaching, it’s the perfect moment to look closely at lost revenue, missed opportunities, and the gaps that quietly hold clinics back. V‑Care remains the premium human touch your clients love - real people, real warmth, real connection.

But if you’re looking for something different to complement that human touch, something that can support your clinic in a new way while still protecting opportunities and strengthening client care… we’re about to announce exactly that.

A new financial year brings new possibilities. Keep your eyes on this space.

25/06/2026

Our entire virtual reception team is based locally, supporting clinics across Australia just like yours.

We understand the culture, the expectations, and the realities of veterinary life here.

By partnering with us, clinics gain efficiency, stronger client relationships, and a reputation for exceptional service - without losing the personal touch that makes them unique.

17/06/2026

V‑Care has always delivered the premium human touch: real people, real warmth, and real connection that lifts appointment conversions, calms your team, and strengthens your clinic’s reputation.

But what’s coming next offers something different. We’re about to introduce a partnership that brings powerful tech capability alongside our human‑first service - giving practice’s a new kind of opportunity to elevate client care, streamline operations, and grow with confidence.

It’s the best of both worlds: the human touch your clients trust, paired with innovative support that expands what your clinic can achieve.

Your clients will feel it. Your team will feel it. Your business will feel it.

Stay tuned.

16/06/2026

Every day, vet teams juggle calls, clients, emergencies, and the emotional load of patient care.

V‑Care exists because we’ve seen that pressure up close - and we knew practice’s needed support that genuinely understands the veterinary world.

We built a virtual reception team that feels like an extension of yours: calm, consistent, and tailored to your clinic’s needs.

It’s premium support that delivers premium outcomes - for your clients, your patients, your business, and the team who make it all possible.

Ready to lighten the load? Let’s talk.

https://www.cxfirst.com.au/vetcx/our-services-vcare

09/06/2026

From small family clinics to large hospitals, virtual reception support is helping practices across Australia and New Zealand grow with confidence.

More care delivered.
More clients retained.
More calm in the day.

08/06/2026

V‑Care has always been the premium human touch in veterinary communication.

Real people, real warmth, and real connection, delivered with the calm consistency clinics wish they had at the front desk every day.

Now we’re taking that to a whole new level. We’ve partnered with another Aussie leader who brings a different kind of strength, technology, insight, and capability that perfectly complements the personalised, relationship‑driven service V‑Care is known for.

Together, we’re creating a solution that blends the best of both worlds: the human touch your clients trust, and the innovation your clinic needs to grow with confidence.

If you think V‑Care already feels like having your own team - just wait!

Something truly game‑changing is on the way.
https://www.cxfirst.com.au/vetcx/our-services-vcare

Address

Balmain, NSW

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+611300941521

Website

http://www.vetcx.com.au/

Alerts

Be the first to know and let us send you an email when Vet CX posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Vet CX:

Want your business to be the top-listed Advertising & Marketing Company in Balmain?