13/10/2026
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Most agency founders think the answer to slow growth is ‘more leads’
And to be fair, it’s true in some cases…
But chasing leads without the right foundation in place is one of the most common ways agencies get stuck.
You crank ads/marketing and start getting new leads.
Sales start coming in (yay!)
But you’re the one keeping clients happy (not so yay!)
So clients don’t get the attention they need. They churn. And suddenly the new revenue you just won doesn’t even cover what you lost.
Okay let’s see another scenario:
You hire a BDM to go out and close deals. But there’s no lead system behind them. No structure to support the growth. And they can’t perform because nothing’s set up for them to succeed.
The problem isn’t effort. You’re doing your best….
It’s just that your order isn’t correct.
I’ll come back to my often-repeated statement:
”Most agencies are doing the right things - just in the wrong sequence.”
So, before you turn up the lead gen dial - ask yourself:
If the back end can actually handle it?
Is there enough capacity?
Is the team at a sustainable level?
Is there a structure in place to keep clients happy without it all depending on you?
If the answer is no, more leads just means more chaos. And more churn eventually, leaving you at square one.