The Thoughtful Agency

The Thoughtful Agency Thoughtfully connecting people & brands.

Our April Thoughtful Index is here 📊This month we’re seeing a really interesting shift across both AU and US markets — l...
07/05/2026

Our April Thoughtful Index is here 📊

This month we’re seeing a really interesting shift across both AU and US markets — lower costs, stronger efficiency signals, and increasingly selective consumer behaviour.
A few key takeaways:
→ Google CPCs are continuing to decline globally while ROAS improves
→ US shoppers may be fewer, but they’re spending more
→ Loyalty and retention continue to underpin AU growth
→ Consumers are clicking less, but converting with higher intent
The takeaway? Efficiency, retention, and creative quality matter more than ever right now. Brands that can maximise value from high-intent audiences — while maintaining strong customer loyalty — are the ones continuing to outperform.
Swipe through for the full breakdown.

We’re proud to welcome Rodd & Gunn to The Thoughtful Agency family. Trusted by some of the worlds most discerning shoppe...
14/04/2026

We’re proud to welcome Rodd & Gunn to The Thoughtful Agency family. Trusted by some of the worlds most discerning shoppers, Rodd & Gunn is a brand that takes the long view, and we’re proud to be their digital performance partner in Australia.

The story was picked up by B&T AdNews Australia & Campaign Brief - a great way to kick things off.

Our March Thoughtful Index is here 📊Paid media costs are rising while returns are slipping-making AU retargeting more va...
09/04/2026

Our March Thoughtful Index is here 📊

Paid media costs are rising while returns are slipping-making AU retargeting more valuable than ever. Consumers are clicking, but not buying, so now’s the time to audit landing pages and checkout flows. Returning customers are proving to be the real growth engine, with loyalty and retention outperforming acquisition. Meanwhile, the US market remains fragilebest to hold budgets steady and watch macro signals before scaling.

Last month, we celebrated 10 Years of Thoughtful with an intimate dinner at Restaurant Hubert. It was a night of reflect...
09/04/2026

Last month, we celebrated 10 Years of Thoughtful with an intimate dinner at Restaurant Hubert. It was a night of reflection, gratitude, and connection-bringing together the people who have shaped our journey and inspired our work along the way. Here’s to the past decade, and to the next chapter of thoughtful ideas, meaningful collaborations, and shared stories 🎉💫

Restaurant Hubert

🚀 Our team is growing and we want you on it. We’re building something special at Thoughtful: a team that’s curious, clev...
31/03/2026

🚀 Our team is growing and we want you on it.

We’re building something special at Thoughtful: a team that’s curious, clever, and unafriad to push boundaries for our fashion, beauty and lifestyle clients. And right now, we’ve got a few spots open for people who love doing great work and having a little fun while they’re at it.

If you love turning ideas into results, working with smart humans, and being part of team that actually values you, not just your output, we’d love to hear from you.

Slide into our DM’s or head to the link in our bio to apply.

Come join the Thoughtful crew ‼️

Great to see Thoughtful Minds Connect featured in  yesterday!The write up captures the energy and forward thinking conve...
31/03/2026

Great to see Thoughtful Minds Connect featured in yesterday!

The write up captures the energy and forward thinking conversations from this year’s event, and it’s exciting to see the impact our community continues to make across ecommerce and marketing.

Head to the link in bio to read the full piece.

Last week, our annual Thoughtful Minds Connect event brought together founders, industry leaders, and partners for two d...
12/03/2026

Last week, our annual Thoughtful Minds Connect event brought together founders, industry leaders, and partners for two days of ideas, conversation, and connection.

The event coincided with a special milestone for us — 10 years of Thoughtful — which we marked with an intimate Brand Founders Dinner at , before diving into big ideas and industry insights at Thoughtful Minds Connect, held the following day at

It was 24 hours of connection, collaboration, and inspiration. Our community came together to explore the future of eCommerce, discuss AI in marketing workflows, and share strategies for growth in an ever-changing digital landscape.

A huge thank you to our speakers .thomas and sponsors .io . The energy, ideas, and conversations made TMC 2026 our most unforgettable yet.

Here’s to another decade of ideas, innovation, and impact.

Just 1 week to go!After months of conversations, curation and careful thought, it’s incredibly special to be bringing th...
27/02/2026

Just 1 week to go!

After months of conversations, curation and careful thought, it’s incredibly special to be bringing this room together. The calibre of founders, leaders and operators joining us is something we’re genuinely proud of.

Agenda Highlights:
đź’ˇBeyond The Benchmark - James Bray, Matt Cooper + Prav de Silva

đź’ˇAl Without The Hype - Carla Penn-Kahn, Jacqui Cole, Sam Geer + Rev de Silva

đź’ˇDriving Retention - Aaron Luxmoore, Bronte Howard, Rachael Ward + Prav de Silva

đź’ˇThe Honest Hustle - Adam & Raquel Bouris + Arielle Thomas

đź’ˇThe Power of Consumer Search - Kate Massey, Jordana Macfarlaine + Matt Cooper

.thomas .io

Looking forward to an inspiring day of insights, conversations, and connection! đź’«

Welcome to the Thoughtful team,  🤝With a legacy built on authenticity, quality and timeless design, we’re very proud to ...
26/02/2026

Welcome to the Thoughtful team, 🤝
With a legacy built on authenticity, quality and timeless design, we’re very proud to be working with the team across Australia & New Zealand

Welcome to the Thoughtgul team, !We’re so excited to have you on board, and extra thrilled to have  &  joining us as spe...
24/02/2026

Welcome to the Thoughtgul team, !
We’re so excited to have you on board, and extra thrilled to have & joining us as speakers at next week!

When clients do incredible things . Their first ready-to-wear collection. A vision brought to life with such care, inten...
19/02/2026

When clients do incredible things .

Their first ready-to-wear collection. A vision brought to life with such care, intention and unmistakable artistry, modelled beautifully by .
Inspired by vintage luxury and timelessness silhouettes, every detail has been thoughtfully refined.
We’re beyond proud to celebrate this moment and extraordinary hard work.

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2016

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