10/06/2026
AI is changing how people find local businesses. Here's what that means for yours.
Google's new AI agent, Gemini Spark, doesn't just show search results. It compares businesses, checks their details, and can potentially book appointments on a customer's behalf. If your Google Business Profile is thin on detail, you might not even get considered.
The good news is that businesses already doing the right thing in their community are better placed than they realise. Community trust and a complete online presence work together. You genuinely need both, and if you've been building real relationships with your customers, that counts for a lot more than you might think.
If you're not sure whether your online presence is keeping up, that's exactly what I help with.
A Findability Audit will show you clearly what's working and what's worth fixing. Or just reach out for a chat, happy to talk it through.