10/05/2023
Delivering effective modern marketing remains the holy grail, but many organisations are still struggling to find the correct approach. Consistently delivering data- and value-driven marketing requires a customer-centric paradigm and the appropriate tools and capabilities to activate it at scale. Companies are falling short because their marketers are not trained to use the tools available to them, or to collaborate in truly impactful ways (Exhibit 1).
While the holistic re-thinking of employee skills is not necessarily at the top of a CMO’s agenda, it is often a missing step for building and activating modern marketing capabilities.
Marketers need to be both a master of their domain and a jack of all trades, and how to get there from pilot to scale. We also highlight six multidisciplinary competencies that can enable marketers to drive the future of their sector.
Read more: https://loom.ly/lM19yOY