21/09/2026
Listening to difficult conversations to make end-of-life care more inclusive. Death and dying can be difficult subjects to talk about. But when those conversations affect our own health, care, choices and wishes, everyone deserves the opportunity to understand and be heard.
That was at the heart of our collaborative work with Li-Ve Tas and Speak Out Advocacy Tas on the Healthy Dying for People with Disability (HD4PWD) project.
Rather than assuming how people with intellectual disability wanted these difficult and often complex subjects communicated, we listened to them.
Through a co-design process, people with diverse intellectual and cognitive challenges shared their thoughts about disability, being human, living, dying, caring and home life โ and importantly, what made information and communications easier for them to understand and connect with.
Their insights were refreshingly clear, and challenged many industry and creative conventions.
Those conversations informed the strategy and creative direction for a new HD4PWD identity and a suite of accessible education and communication materials, including plain english resources, information booklets, social media education campaigns, signage and promotional materials.
The objective went well beyond simply making information easier to read. It was about empowering people with disability to have a greater say in their health, care, wishes and wellbeing โ and helping their families, carers, support workers and health professionals have better conversations with them, not just about them.
So, if you're planning a health, community engagement or behaviour change initiative, we'd love to start a no-obligation conversation about finding the right way to connect with your audience โ because with us, it starts with you.
Book a chat here: https://meetings.hubspot.com/sunny34?uuid=2a1a493e-2dfa-4abd-9e2b-658955533542
See the HD4PWD case study and more work examples on our website: https://inclusivecreatives.com.au/project/making-difficult-conversations-at-the-end-easier-by-having-difficult-conversations-from-the-start/
Speak Out Association of Tasmania Palliative Care Tasmania Primary Health Tasmania Department of Health, Tasmania Tasmanian Council of Social Service Disability Voices Tasmania National Disability Services Regional Autistic Engagement Network Mental Health Council of Tasmania