30/07/2026
🚀 Conflict in negotiations. How to avoid losses
Emotions distort judgement during negotiations at a physiological level – not only those emotions triggered by the conflict itself, but also unrelated emotions brought into the negotiating room from outside. ‘Negotiating Under the Influence’ by Jennifer S. Lerner
Virtually every business faces conflicts sooner or later, according to experts at Stelvel Ltd. A partner has missed a delivery deadline. A client is demanding compensation. A buyer is dissatisfied with the quality of the goods. Owners disagree on the direction of future development.
In many companies, conflict is seen as the beginning of the end of a relationship. In practice, the opposite is true. Most long-term partnerships go through dozens of difficult conversations. And the question is not whether a conflict will arise, but whether the parties will be able to navigate it in such a way as to maintain trust and the desire to work together.
https://stelvel.bg/en/blog/conflict-in-negotiations/