06/21/2021
Job summary:
General helper, maintaining, washing, and organizing new and used car inventories as well as performing various facility maintenance duties as required by management.
Essential duties in accordance with Superior Hyundai guidelines include the following (note that other duties may be assigned):
Wash and detail new and used vehicles.
Check-in and verify for any damages and/or abnormalities of all vehicles that arrive via transportation or dealer trade. Any and all damages and/or abnormalities must be reported to the respective manager immediately.
Stocking of all new and used vehicles within 24 hours of arrival. Stocking includes the removal of any and all protective coverings inside and outside the vehicle, ensuring the vehicle is clean, tidy, and ready for customer demonstration, placing a stock number inside the vehicle as demonstrated by management, add wheel locks and tail-gate locks on vehicles with aluminum/chrome wheels and/or tailgates, parking of a vehicle in the respective parking area, perform vehicle etching on all new vehicles, remove electronic entertainment system screens, headphones, and remote controls from the vehicle and bring to the parts department for temporary storage (tag each piece with the respective stock number), remove all owner’s manuals, pouches, navigation discs, spare keys, and wheel-lock keys to accounting for storage, and bring primary vehicle keys to reception for stocking.
Exhibit a high level of commitment to customer satisfaction.
Perform equipment changes between vehicles as authorized.
Ensure dealership property, showrooms, and waiting areas are free of debris and garbage.
Removal of snow from vehicles as required.
Removal of snow on-premises as required.
Perform facility maintenance including but not limited to cutting grass, trimming trees and brush, installing/changing light bulbs, installing/changing display materials, and moving furniture.
Prepare vehicles for customer delivery in accordance with dealership Five Star guidelines prior to customer arrival.
Drop off and pick up vehicles to and from other locations.
Ensure that showroom and inventory vehicle cleanliness is maintained at all times.
Perform other duties given by management.
Qualifications:
Must be flexible, willing, and able, to work long hours as necessary. To perform this job successfully, an individual must be able to perform all essential duties. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
The minimum education required is a Secondary School Diploma.
Language skills:
The ability to read, write, and converse in English is required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively before groups of customers or employees of the organization.
Reasoning ability:
Ability to use understanding (common sense) to carry out detailed instructions.
Ability to deal with problems and to seek assistance in problem-solving.
Certificates, Licenses, registrations:
Valid driver’s license with clean driver's abstract required.
Physical demands:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Long periods of sitting, standing, and walking.
Ability to assist in clearing snow from vehicles and parking lot.
Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.
Work environment:
The environmental characteristics described below are representative of those an employee may encounter while performing the essential functions of this job:
Noises typical in a dealership: loudspeakers, high traffic, loud talking, air tools, etc.
Professional, customer service-oriented atmosphere.
Being prepared for all weather conditions (i.e. - rain, snow, heat).
