04/17/2023
Being different matters when it comes to branding and messaging.
But how different does your brand or product need to be?
Too little, and you'll blend into the crowd.
Too much, and you'll be seen as too far of a reach.
It's important to be different, but customers need to believe you.
Your story needs to be relatable, realistic and relevant.
So, how far do you push the envelope?
The answer: it depends.
Being moderately different may be enough in markets in which no competitor stands out.
The online accounting market, for example, is teeming with positioning around "all-in-one" or "effortlessly organize your books."
But it screams for a company to embrace creativity and boldness to rise above the fray.
In highly competitive markets, dynamic companies may want to be markedly different.
You need to discover the thing that helps you stand out and, at the same time, align with how your product delivers value to the customers that you want to attract.
A few straightforward ways to discover how you're different:
• Conduct a competitive audit. Identify direct and indirect competitors and dive into their Website messaging and marketing collateral.
• Reach out to prospects and customers. They'll tell you how you're different, or they don't see you as different but bought your product based on price or via a recommendation.
• Talk to employees up and down the organization. They'll provide various perspectives based on their experiences with the product and customers.
Being different is absolutely necessary. Otherwise, you're vanilla ice cream competing against Ben & Jerry's.
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I've launched a live, cohort-based course (via Maven) on how to create brand positioning that makes an impact. It starts on May 9.
Positioning is a must-have, not a nice-to-have, because it underpins your business: marketing, sales, product development and HR.