26/08/2026
Having Pablo in the office yesterday reminded me of a very interesting point on projecting what you think is best onto your customer and realising they have alternative requirements to what you originally thought of...
In my humble opinion, I thought Pabs would be comfy and cosy on the sofa in my office, so I spent time making it perfect and surrounded with his favourite teddies - Pablo, on the other hand, had one key goal in mind - neighbourhood watch from the office window.
Adjustments were made, and a comfy blanket was placed on my adjustable desk - and there he remained, happy as can be.
The lesson here - dogs are nosey - but also sometimes you need to look outside the box of a situation. If you are too close to your business or a project, you can fall into the trap of pushing out what YOU THINK your customers want rather than getting the full picture.
This is where I come in - with over 18 years in the Marketing industry, I look at your business as a whole with fresh eyes, delving into what your customer really wants and how you can actively communicate with them.
If you would like a complete marketing audit and competitor analysis, get in touch today...or tomorrow... whenever, you're the customer after all!
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