James Lewis

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That second bit is the problem.Ask a decent AI tool to look at your website and it fires something back fast. Well writt...
01/07/2026

That second bit is the problem.

Ask a decent AI tool to look at your website and it fires something back fast. Well written, certainty, sensibly laid out. It looks like the real deal.

Sometimes it is. Sometimes it's confidently wrong, and it reads exactly the same either way.

AI is genuinely good at the list. What's on your page, what's missing, the usual fixes. That part's close to free now, and I use it myself. Pretending otherwise would be daft.

What it can't do is know your business. It doesn't know you turn away the wrong sort of work. It doesn't know some of your best customers all came from one person. It can't tell the thing it moaned about is there on purpose.

So it hands you twenty jobs, all with equal weight, because it can't tell which ones bring in the money.

That's the catch. Twenty tidy suggestions and no idea which three matter. Roughly where you started, just with more homework.

Use AI for the list. It's good at it. Just don't mistake a confident answer for a correct one.

Knowing the difference is still a human job.

You know your business better than anyone. That's not always a good thing.It's not because you don't know what you do. I...
07/05/2026

You know your business better than anyone. That's not always a good thing.
It's not because you don't know what you do. It's because you know it too well.

A few things can happen when you're that close to your own business.

πŸ—£οΈ You start using language that makes perfect sense to you but doesn't quite land with someone hearing about you for the first time. Without realising it you're describing the process rather than what the customer actually gets.

πŸ’‘ What makes you different can become invisible to you over time. You stop leading with it because it feels obvious. To someone new to your business it might be the most compelling reason to choose you.

πŸ‘οΈ You see your business from the inside. Your customers see it from the outside. Those two views are rarely as similar as we think.

That's exactly what a fresh pair of eyes is for.

πŸ”— Link in comments

Could you say with confidence which parts of your marketing are generating results?I built a free scorecard to help smal...
07/05/2026

Could you say with confidence which parts of your marketing are generating results?

I built a free scorecard to help small business owners answer exactly that. Ten questions, under a minute, completely free.

It looks at three things:

πŸ‘οΈ How visible you are online
πŸ“ˆ Whether your marketing is generating results
🀝 How well you're converting enquiries into customers

I'm James, a marketing consultant based in Great Dunmow with 30 years in sales and marketing.

πŸ‘‰ Find out how your marketing scores - link in comments

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Great Dunmow

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