29/11/2022
Me and my wife set up our own eCommerce business. It failed pretty badly.
We trundled along for almost 5 years, barely making any money from our online shop.
We were lucky if we got 10 orders each month, and our dreams of making this business our full-time career were fading away pretty quickly.
The time and money we'd spent seemed wasted and we were devastated it didn't work how we anticipated.
But why did we fail?
❌ We assumed starting an eCommerce business would be easy and was a "get rich quick" kind of deal
❌ We thought the website would be found instantly and start bringing in a flood of orders overnight
❌ We thought all eCommerce businesses make a bucket-load of money just by being online
❌ We had no idea how to market an online business
❌ We had no plan or strategy to work to
❌ We didn't have a clue who our ideal customer was
❌ We didn't know how hard it was to create an online store
But through our failure, new opportunities came to light and we both learned some very valuable lessons.
I spent hours upon hours learning new skills so I could develop new functionality for our website. I also started learning as much as I could about digital marketing. My newfound passion ended up in me getting a job as a junior web developer and I quickly made this my career.
The new opportunity for me was that I got into a career I love, continued to learn from people within the industry, and gained valuable commercial experience in the creative industry.
Nearly 5 years later and I'm now running my digital agency, Northern Sauce.
My drive is to help other business owners avoid the mistakes we made when we launched our online business and this is one of the main reasons I wanted to start my agency.
I speak to a lot of business owners who want a website and think it's going to bring them instant results or that it's easy to get a website up online, but, as me and my wife learned, the hard truth is that this isn't the case at all.
"Build it and they will come" doesn't wash in the online world - there's a lot more to think about
💡 A website on its own wont do jack s**t
💡 A website has a lot more to it than what most people realise
💡 It takes a lot of time and consistent effort to build an online presence
💡 Without having clear goals and a solid plan, things will fail pretty quickly
💡 Knowing your ideal customer like the back of your hand is crucial
We made tonnes of other mistakes along the way, but it's how you learn from these mistakes that is important, right?