21/02/2026
Your first hire should probably be a VA.
I was discussing this with Matt Essam on his podcast, and it’s amazing how many founders delay it.
Usually it’s control, a bad first experience, or the belief it’s more hassle than it’s worth.
But the real issue isn’t hiring a VA. It’s expecting one person to run your entire back end.
A VA isn’t “admin support”. It’s outcome-based support.
Start with one thing you never want to do again. Video editing. Invoicing. Diary management. Nail that with the right person. Then move to the next.
Think portfolio, not one superhero hire.
Handing over my inbox alone was one of the highest leverage decisions I’ve made. I only see what truly needs me. The rest is handled.
Scaling isn’t about doing more. It’s about removing yourself as the bottleneck.
If you want to know whether a VA is right for your stage of business, comment Infopack and I’ll send it to you personally.
And watch the full clip from my conversation with Matt.