28/05/2026
Where Do You Draw the Line in Custom Orders?
Guest customisation is part of hospitality, but when it becomes full dish redesigns, it starts affecting service flow.
Kitchen rhythm breaks.
Service slows.
Staff confidence drops.
Over time, even recommended dishes get avoided because of what they trigger behind the scenes.
That directly impacts spend and guest guidance.
📩 Want me to find where this is impacting your service and revenue? Message “KITCHEN”