Prime Position Marketing Limited

15/09/2026

Over the last week I have experienced poor customer service.

And I don't like it.

I don’t like it because it's unprofessional, but, most of all, there is a simple solution to make sure it does not happen.

In a world where retaining and looking after customers is JUST as important as getting new ones, customer service can be a simple process if handled properly.

Too many time we ask questions about delivery, returns, sales etc, whatever the problem, and too many times it seems people will find out that nothing can be done immediately. So, they do or say nothing.

It is so much easier, and much more professional, to contact the person, let them know it will happen the next day or a certain time period, and let them leave it for that day. Not being contacted with an update, good or bad, is infuriating.

So, if you say we will get back to you, please do it. Even if the news isn’t good. Doing nothing will open the door for competition to act differently. And losing clients because of this is like getting a yellow card for kicking the ball away in football. Ridiculous.

In short, if you say it will be investigated, get back in touch even if nothing can be done that day. We love closure and updates.

14/09/2026

Great customer meeting at the amazing Bohemia St. Neots.

Thank you for the fabulous service as always.

Award winning independent Coffee House, Bistro, Tapas & Cocktail Bar located in Cross Keys Mews

https://www.thegoodfoodguide.co.uk/best-local-restaurant/nominations

11/09/2026

FANCY A FREE QR CODE FOR YOUR SOCIALS OR BUSINESS?

Have a look at this little tip

Happy Friday!

Dave 🌍

08/09/2026

When creating or redesigning your website, think onion 🧅🧅!

The first impression should grab attention on any page visited. Don't overcomplicate text or images. Just grab the interest.

Then give the option of finding more information (the next layer), going to a different page, or leaving. If it is not for them there will be no more time wasted. For them or you.

Keep it simple, then more details using layers.

If you need a redesign or even a brand-new site, get in touch.

And if you need help getting traffic to your site, we are here for you!

* 07759 292762

* [email protected]

* www.primepositionmarketing.co.uk

04/09/2026

Help Dan Kirby raise money to support Prevent Breast Cancer

04/09/2026

When working from home I love my background music, either radio or vinyl.

But for pure joy, and increased productivity, I will put on Would I Lie to You with Bob Mortimer. I know it off by heart, but it is perfect for keeping the mood up.

Pick your choice and enjoy your working day!

01/09/2026

At Prime Position Marketing we can do vital Keyword Research relevant for your company or businesses before setting up your Google Ads.

This will reduce wasted clicks and will target the best areas for you.

It will also separate the words used in the industry and maybe not used by potential buyers. It is extremely easy to look at marketing from the company perspective, not from the angle of the buyer’s thoughts.

We can help.

Get in touch if you fancy a free chat.

☎️ 07759 292762

📧 [email protected]

🌐 www.primepositionmarketing.co.uk

28/08/2026

Todays vinyl listening in the office.

The guines pigs enjoy The Darkness!

Happy Friday!

26/08/2026

Many of us share our holiday experiences, but posting on social media while away can carry more risk than you’d think, especially when it comes to your home insurance.

Posting whilst still on holiday not only tells your friends and family you’re having a great time, but can alert burglars to the fact that you’re away and your house is potentially empty.

Insurance policies can state the ‘reasonable care’ or ‘duty of care’ condition. This means that you must take all reasonable precautions to prevent a loss. Posting whilst away can trigger this and you will not be insured for loss.

Imagine putting a sign on your front door saying, “Away on holiday”? Posting is doing the exact thing.

You may think your accounts are secure, but why take the risk? Even if people are in the house while you are away, would you want them to be in danger?

Enjoy your holidays, feel free to post when you return home, and stay safe.

24/08/2026

So you want to target an industry for you to get new clients, but it is extremely time consuming when you have to run your businesses.

Whatever industry you want to target by phone and/or email, let us create lists for you and even contact the businesses for you in the first instance.

So for clean, up to date company names, websites, emails and phone numbers, let PPM do the donkey work, and you pick up from there.

If this is of interest please get in touch:

www.PrimePositionMarketing.co.uk