05/05/2026
How to spot a scam email... this has come up a lot lately
Shopify will only send emails from official domains such as comshopify.com shopify.com
-billpay.melio.com.
If you click on the from email address and it's from public email services such as Gmail, Yahoo, Apple mail, or Hotmail aren't from Shopify and should be treated as potential phishing attempts.
If you click on real Shopify emails come from trusted Shopify domains, not random Gmail accounts or unusual addresses. If an email feels urgent or threatening, log in directly through Shopify rather than clicking any links.
You can forward the email to [email protected]
Have a lovely day!