The Tous

The Tous Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from The Tous, Social Media Agency, C-116, 1st Floor, C Block, Sector 2, Sector.

5 things every service business CRM needs 👇Whether you run a salon, dental clinic, gym, pet grooming business, or any se...
07/07/2026

5 things every service business CRM needs 👇
Whether you run a salon, dental clinic, gym, pet grooming business, or any service business — this is the foundation.

1. Booking & scheduling → Customers book themselves. Staff availability updates real-time. No double-bookings ever.
2. Customer records → Full visit history. Staff notes. Preferences. Everything about every customer, one place.
3. Staff management → Role-based access. Individual schedules. Performance tracking. Attendance.
4. Invoicing & payments → Auto-generated GST bills. Payment tracking. Revenue reports on demand.
5. Review collection → Automated post-visit requests. Happy customers → Google Reviews. Unhappy → private feedback.

Get all 5 right and your business runs itself. Miss any of them and you’re the bottleneck.
We’ve built 5 custom CRMs in 8 months. Yours could be next.

Redesign complete: The Florencee 🎯They had a working store but it didn’t reflect the premium quality of the product. Sam...
02/07/2026

Redesign complete: The Florencee 🎯
They had a working store but it didn’t reflect the premium quality of the product. Same brand, same 4 flavours — better storefront.
What we changed:
âś“ Rebuilt custom on Shopify (from a stock theme)
✓ Video-first homepage — product motion sells better than photos
✓ Editorial typography — magazine feel, not agency feel
âś“ Dedicated OEM / private label section
âś“ Mobile-first build, fast load, clean checkout
A great product on a mediocre store is money left on the table.
Live now → theflorencee.com
Is your Shopify store letting your product down? DM “STORE” 👇

Most Shopify problems aren’t visual. They’re structural.The pretty redesign won’t fix the slow load.The cleaner theme wo...
30/06/2026

Most Shopify problems aren’t visual. They’re structural.
The pretty redesign won’t fix the slow load.
The cleaner theme won’t unblock the broken checkout.
The new hero image won’t earn back lost trust.
Most stores need surgery, not a paint job.
Stop hiring people to repaint the symptoms. Hire someone to diagnose what’s actually broken.
Want a real diagnosis of your Shopify store? DM “STORE” 👇 We’ll tell you what to actually fix.

5 signs you’re hiring a serious agency vs a freelancer pretending 👇How they answer the phone🔴 “Hey, it’s me!”🟢 “Tous Ind...
24/06/2026

5 signs you’re hiring a serious agency vs a freelancer pretending 👇

How they answer the phone

🔴 “Hey, it’s me!”

🟢 “Tous India, this is Anjali — how can I help?”
Who you talk to during the project

đź”´ Same person does design, dev, and PM

🟢 Project lead + specialists doing what they do best
What happens when something breaks

đź”´ Disappears for 3 days

🟢 Defined response time, backup developer, issue logged
How they handle scope changes

đź”´ Silently absorbs (then resents) OR charges per comma

🟢 Documented change process, transparent re-quote
What happens after launch

đź”´ Vanishes after final payment

🟢 Defined support window, documented handover, code ownership transferred

The truth: freelancers can be excellent. Agencies can be terrible. The label doesn’t matter — the pattern does.
4 out of 5 = trust them. 2 or fewer = walk away.

“Our operations lived in spreadsheets.”Most growing service businesses say this. By month 18 of growth, they’re juggling...
19/06/2026

“Our operations lived in spreadsheets.”
Most growing service businesses say this. By month 18 of growth, they’re juggling 5+ spreadsheets — customer records, appointments, staff schedules, payments, inventory.
Things get missed. Customers fall through cracks. Staff confusion compounds.
OhMyPet runs a pet grooming business. We replaced their 5 spreadsheets with one custom CRM. Plus a mobile app for on-ground staff.
What we built:

– Custom CRM (single source of truth)

– Appointment booking + scheduling

– Pet profiles with full grooming history

– Staff dashboard with role-based access

– Custom mobile app for on-ground staff
When operations outgrow spreadsheets, the spreadsheets become a tax on growth.
Building or evaluating a CRM? DM “START” 👇 We’ll tell you honestly if custom fits.


Test if your Shopify store loads fast enough — in 60 seconds 👇Step 1: Open pagespeed.web.dev (Google’s free tool)Step 2:...
17/06/2026

Test if your Shopify store loads fast enough — in 60 seconds 👇
Step 1: Open pagespeed.web.dev (Google’s free tool)

Step 2: Enter your store URL → Click Analyze

Step 3: Read your MOBILE score (skip desktop — 78% of Indian D2C traffic is mobile)
Score guide:

🟢 90+ → You’re ahead of 95% of stores

🟡 70-89 → A few fixes away from great

🔴 Below 70 → Losing sales daily to load time
Bonus: Check these 3 metrics

– LCP (largest contentful paint) → under 2.5s ideal

– CLS (cumulative layout shift) → under 0.1 ideal

– TBT (total blocking time) → under 200ms ideal
The average Indian Shopify store scores 42-58 on mobile. If you’re at 60, you’re already ahead of most.
Want a real diagnosis? DM “STORE” with your score — we’ll tell you the 3 biggest things slowing your store down. Free.


Unpopular opinion: your Shopify store needs less, not more.Every founder adds:Countdown timers (slows the site)Trust bad...
10/06/2026

Unpopular opinion: your Shopify store needs less, not more.
Every founder adds:

Countdown timers (slows the site)
Trust badges (looks fake)
Auto-playing video (drains data)
Pop-up newsletter signup (bounces users)
Recently sold notifications (feels desperate)

Each one feels useful when you add it. Each one chips away at the experience your customer actually has.
The best Shopify stores aren’t the most decorated. They’re the most ruthlessly edited.

5 questions every founder should ask before launching a Shopify store 👇Save this before you build.Have I tested my produ...
09/06/2026

5 questions every founder should ask before launching a Shopify store 👇
Save this before you build.

Have I tested my product with real customers? → Pretty store + wrong product = no sales
Do I have product photos that don’t suck? → 80% of mobile conversion is photo quality
Will I run paid ads from day 1? → Organic on day 1 = no traffic = no conversion data
Do I know my unit economics? → If margins are wrong, no store can save you
Who owns the store after launch? → If agency holds the keys, you’re stuck

Get 3 of 5 right and you’re ready to build. Get 5 of 5 right and you’re already ahead of most launches.
DM “STORE” 👇 if you want to talk through your specific situation.

Why most Shopify stores look exactly the same 👇Same hero image style. Same review block position. Same trust badges layo...
05/06/2026

Why most Shopify stores look exactly the same 👇
Same hero image style. Same review block position. Same trust badges layout. Same checkout flow.
Different brands. Identical templates.
It happens because:
→ Same 5 popular themes (Dawn, Sense, Refresh, Origin, Studio)
→ Same 10 trending apps (timers, popups, reviews)
→ Founders copying competitors instead of designing for their own brand
Your store is the only thing standing between your customer and “yet another D2C brand.” If it looks like everyone else, your brand IS everyone else.
Want a store that doesn’t look like the rest? DM “STORE” 👇

What a Shopify store should cost in 2026 👇No “depends.” No call required. Just real numbers.₹50k–₹80k → Starter Shopify ...
04/06/2026

What a Shopify store should cost in 2026 👇
No “depends.” No call required. Just real numbers.
₹50k–₹80k → Starter Shopify (10–14 days)
₹80k–₹1.5L → Custom Shopify (2–3 weeks)
₹1.5L–₹2L → Custom + Optimization (3–4 weeks)
Swipe through for what’s included in each tier →
Most agencies hide pricing because they want to quote based on how much they think you can pay. We don’t play that game.
Building or rebuilding a Shopify store?

Address

C-116, 1st Floor, C Block, Sector 2
Sector
201301

Alerts

Be the first to know and let us send you an email when The Tous posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to The Tous:

Shortcuts

Share