26/09/2014
VACANCY - FRONT OFFICE EXECUTIVE- GUEST HOUSE
Our Client is a small guest house currently recruiting a Front office Executive whose typical responsibilities and duties are likely to include:
Take care of the overall operations of the guest house during the absence of the Manager
Direct and coordinate the activities of all the Housekeeping personnel engaged in cleaning and maintaining the general outlook of the guest house premises
Inspect guest house rooms and premises regularly, ensure that furnishings, facilities and equipment are cleaned, repaired, maintained and replaced as necessary.
Maintain very high standard of cleanliness, maintenance and orderliness of all guest rooms, function rooms, public areas, the back of the guest house areas and their surroundings
Brief the housekeeping team on functions, VIP arrivals and other events requiring necessary additional or special preparation.
Control and see the adequacy of inventory of all the necessary
Housekeeping material and supplies
Check laundry is being done properly and returned to correct rooms.
Organize events when required.
Ensure water, electricity, gas and generator are kept in good repair and functioning.
Welcome guests as they arrive
Allocate rooms to guests
Give guests their keys
Prepare guests’ bills and take payments
Helping guests with any special requests – such as storing valuables in the hotel safe or luggage area, ordering taxis
Front Office Executive needs to be:
Welcoming, friendly and helpful
Efficient and professional
Excellent communicator
Good at administrative tasks
Calm and efficient in all situations
Good with IT
Well organised and able to handle several tasks at once
A real ‘people person’, with tact and sensitivity
Able to think quickly and come up with solutions
Smart in appearance
Self-motivated, attentive to detail and a “getting things done” person
Requirements:
Previous Experience in a similar role
A Front Office qualification/Hospitality
Should reside around Machakos and its environs or willing to relocate.
Availability to work long, odd hours including weekends, public holidays whenever necessary
Fluent in English both written and spoken
Committed Christian
Applications:
If you are qualified, kindly send your cover letter and a detailed curriculum vitae to; [email protected] clearly indicating the job position applied for on the email subject line.
Deadline: The application deadline is 15th October 2014
Only the shortlisted candidates will be contacted for interviews.
Salary: The starting salary for this position is negotiable and dependent on experience and demonstrable contribution.
