25/03/2026
The 2017 Pepsi x Kendall Jenner ad remains the ultimate case study in "tone-deaf" marketing. Trying to solve social unrest with a soda can didn't spark unity, it sparked a PR disaster. 📉
True Public Relations is about crisis prevention, not just damage control. Without cultural awareness, even the biggest brands can lose consumer trust in seconds.
Is this the biggest marketing fail of all time? Let’s discuss below! 👇