30/04/2026
Last week at NGS 2026, Nic Staeger delivered a powerful reminder: Before automation, there is process design.
Before AI, there is Lean.
We’re seeing companies rush to scale AI, but many are simply scaling complexity.
As Nic pointed out, if your foundation is inefficient, AI won’t fix it, it will just make the friction happen faster.
When the foundation is Lean, AI shifts from expensive experimentation to practical value.