12/04/2026
Customer Support Representative
No. of Openings: 5
Industry: E-Commerce
Category: Customer Service
Location: Tokha 10, Prayas Marg, Basundhara
Job Level: Mid-Level
Salary : Nrs. Monthly (Negotiable)
Education Level: +2 completed or Bachelor Running
Desired Candidate: Female
Skills: Communication, Customer Handling, Coordination
Job Description
We are looking for friendly and hardworking candidates to join our team as Customer Support Representatives. In this role, you will help customers with their orders, answer questions, and make sure they have a smooth and happy experience shopping at Thulo Bazaar.
This job is suitable for fresh graduates or students currently doing their bachelor’s degree.
Main Responsibilities:
Answer customer questions by phone, email, live chat, and social media
Help customers place orders and track their deliveries
Provide clear and polite communication
Solve basic customer issues with patience
Coordinate with the delivery and packing team when needed
Maintain simple records of customer inquiries
Job Specification
+2 completed or Bachelor Running
Good English and Nepali communication skills
Basic computer skills (typing, email, internet browsing)
Polite, friendly, and helpful attitude
Ability to work calmly during busy hours
Customer service experience is a plus (not required)
Hour’s flexibility
What You Will Get:
Friendly and supportive work environment
Training provided
Opportunity to learn and grow in the e-commerce field
Competitive salary
Contact Us
Thulo Bazaar Pvt. Ltd.
Thokha 10, Pragati Marg, Basundhara, Nepal
9851369888 , 015921222
