08/07/2021
ThinkCrumbs is a full-service digital marketing agency looking for a full-time Account Manager. Someone who is entrepreneurially inclined with project management skills would be a great fit for our growing team.
An Account Manager will primarily be tasked with developing strong relationships with clients, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities in their portfolio. The needs will differ based on the needs of each client or project, so it is important to approach each problem individually and maintain strong communication in order to work well with clients, co-workers, and outside parties. Your objective is to create long-term relationships with the existing client base and grow opportunities within these accounts.
What's In It For You:
- Opportunity to work with different brands across several industries
- Help develop and understand core segments of different brands
- Grow with a company that is constantly expanding its business
- Opportunity to learn from the best Senior Media Buyers in the field of Digital Marketing
Responsibilities:
- Manage a portfolio of clients, grow current account values and upsell additional services
- Ensure the timely and successful delivery of our solutions according to client needs and objectives
- Build and maintain strong relationships with clients at all levels
- Proactively assess and address client needs in order to drive the best possible client experience
- Gathering competitive intelligence to uncover potential changes in clients’ business needs; turning client feedback into actionable strategies
- Facilitating service and product-related questions from clients by seeking solutions across appropriate internal groups
- Communicate and coordinate effectively with internal departments
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Collaborate with the sales team to identify growth opportunities within the territory
- Stay up to date on company services, product portfolio, platform updates, and industry news
Requirements:
- Proven experience as an Account Manager or similar role
- Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
- Work effectively in a team-based environment as well as independently
Working knowledge of media analytics software
- Excellent listening, negotiation, and presentation abilities
- Strong verbal and written communication skills
- Excellent problem-solving skills and is data-driven
- Proven ability to handle multiple account management projects at a time, while maintaining sharp attention to detail
- Critical analysis
- Entrepreneurial mindset
![[FULL-TIME] [GRAPHIC DESIGN] [WFH] [START-UP]We are ThinkCrumbs 🚀 -- a small team of young & diverse individuals with a ...](https://img3.marketers1.com/854/557/854033888545570.jpg)
