09/01/2022
The rise of digital bosses: --They can hire you and also fire you--
Automated software programs that help hire employees and monitor their work are becoming more popular as companies grapple with how to manage a disparate, remote workforce.
The use of artificial intelligence and machine learning (AI/ML) has exploded just as managers and executives are adapting to hybrid work environments and struggling to oversee remote employees.
A recent report from research firm IDC predicts that by 2024, 80% of Global 2000 companies will use AI/ML-enabled "Digital Managers" to hire, fire, and train workers in jobs measured by continuous improvement, but only one in five companies will get any real value from the move without human engagement.
The ongoing worldwide COVID-19 pandemic has forced many companies to adopt new work models, ranging from fully remote to "hybrid" approaches where individuals and teams work at or across multiple digital and physical locations.
This shift to more distributed workforces has required companies to devise new methods for managing, leading, and organizing enterprises, according to IDC.
In fact, about 41% of companies see the ability to manage a remote and hybrid workforce as a critical skill to hire or develop in-house, according to IDC's April 2021 Future Enterprise Resiliency and Spending Survey.
Today, digital-management software based on AI/ML is used to scan resumes and cull applicants, determine daily employee performance, recommend additional training, and determine when and how many employees are needed for a job – especially for shift-type work.
Scary, right?
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