07/22/2026
Want to find where your business is leaking revenue?
Takes 20 minutes. Grab a coffee and answer these honestly:
1. What happens when someone calls and you can't pick up?
(Voicemail = leak. Nobody leaves voicemails anymore.)
2. How fast does a website or Facebook inquiry get a response?
(Over 5 minutes = leak. Conversion drops ~80% after that.)
3. Who follows up on quotes that didn't close โ and when?
("When I get to it" = leak.)
4. Do past customers hear from you before you need something from them?
(No = your reactivation goldmine is sitting untouched.)
5. Does every happy customer get asked for a review?
(No = your competitor with worse work and better reviews wins the next Google search.)
Most owners find 2 or 3 leaks in that list.
Fix the first two alone and the same lead flow produces noticeably more booked work โ without spending another dollar on ads.
Ops before ads. Always.
Which leak is yours? ๐