Maia Internet Consulting

10/27/2026

Last chance! The Great Stay Auction closes October 29. Amazing independent lodging stays are up for bid, but time is running out! Browse. Bid. Plan your getaway. Join The Great Stay Auction: https://f.mtr.cool/e1alsvf6kd

Association of Lodging Professionals - ALP

10/26/2026

Your Google Business Profile is still often the first thing a traveler sees, sometimes even before your website. It shows up in Maps, regular search, and increasingly in AI answers.

Here's a quick fall refresh:
• Add 5 to 10 new photos, including fall outdoor shots and cozy rooms
• Check your hours, phone number, and website link
• Post an upcoming event or fall package
• Reply to any reviews you haven't answered yet

It's a small task that pays off all year. Want us to take a look at yours? We're happy to help. Contact us:

10/22/2026

Your best marketing list is already in your guest book. Every guest who has stayed with you already knows your rooms, your breakfast, and your hospitality. They're far more likely to book again than a stranger scrolling online.

A regular newsletter keeps you on their mind, and it doesn't have to be complicated. Share what's happening in town this season, like a festival, a new restaurant, or the best weekend for fall color. Add one seasonal offer and 2 or 3 favorite photos. Sign it from you. When our clients send on a steady schedule, we see website visits jump, and bookings follow.

Need someone to keep that schedule for you? Learn more:

10/20/2026

The Great Stay Auction ends October 29. If it was in your plans, you have just 9 days left! Don't miss your chance to bid on an incredible independent lodging getaway - and maybe score a great deal in the process! Place your bids now: The Great Stay Auction https://f.mtr.cool/lwjr029oex

10/19/2026

Holiday shoppers are already looking. Is your gift certificate ready? It feels early; we know. But holiday gift shopping starts well before Thanksgiving, and a night at a small inn makes a wonderful gift. It's thoughtful, it's personal, and it doesn't need wrapping paper.

A few steps to take this month:
• Make gift certificates easy to buy on your website
• Create a simple holiday bonus, like a bottle of w**e or a late checkout
• Plan 2 or 3 emails between now and mid-December
• Share it on social with a cozy photo of your best room

Gift certificates bring in revenue during a slow month and new guests in the new year. That's a nice combination.

10/15/2026

Looking forward to presenting this session on Boston.

🤖 What happens when AI audits your website… and then two industry experts audit the AI?

That’s exactly what this ALP Unlocked session explores.

One property. Three audits. Three different sets of ideas and opinions. And even after comparing all three, there were still issues none of them had caught.

This session will walk attendees through the full experiment, including what worked, what didn’t, where AI fell short, and how to use the process on your own property without making it another overwhelming project.

You’ll leave with the prompts, the pitfalls, and a practical way to make website improvement a whole lot easier.

Featuring Cynthia Leonard of Refuge Inn, Liz Hamilton of Maia Internet Consulting, and Scott Hall of ThinkReservations.

Join us in Boston for ALP Unlocked 2027, February 22–25.

👉 Register: https://www.alplodging.org/attend-alp-unlocked-2027/

10/15/2026

A guest just asked ChatGPT where to stay near you. Did it mention your inn? More travelers now skip the search results page and ask an AI tool for a recommendation. Something like, "Find me a quiet bed and breakfast near the mountains with a fireplace." The AI answers with a short list.

Those tools build their answers from what they can find about you online: your website, your Google Business Profile, and your guest reviews. If your room descriptions are vague or your hours are out of date, it's harder to recommend you.

Ask ChatGPT for a place to stay in your town and see who comes up. Learn more:

10/13/2026

Have you checked out The Great Stay Auction yet? Bidding is underway on amazing stays at independent lodging properties across the country. You might just score a great deal on your next getaway! But don't wait - bidding ends October 29. Browse the stays and place your bids: The Great Stay Auction https://f.mtr.cool/t2ies59g6s

10/12/2026

Your summer guests are still talking about their stay. Ask them to write it down.

Right now, the couples and families who stayed with you this summer still remember the porch coffee, the dinner spot you recommended, and that comfy bed. In another month, those details start to fade.

Send a short, personal note. Thank them by name, mention something from their stay, and include one direct link to your Google review page. Keep it to 3 or 4 sentences. Our clients who do this often see several new reviews in a single week. Fresh reviews help guests decide to book, and they help you show up in AI search too. Need to know more:

10/08/2026

Guests can tell when a robot wrote your post. Most businesses now are using AI. It's a great tool for brainstorming, outlining a blog, or getting past a blank page. But we never think anyone should let it have the last word.

Guests don't book with you for generic copy. They book for you. The way you greet people at the door. The breakfast recipe your grandmother handed down. The back road you tell guests to take for the best fall color. Here's our rule of thumb: let AI draft it, then make it yours. Add a real story. Name a real place. Say it the way you'd say it at the front desk. Read it before you post.

The part no tool can copy is you, and that's what guests remember most.