Coffee & Dunn Inc

11/11/2024

Today, we proudly honor all veterans for their unwavering service, sacrifice, and dedication. Your bravery and commitment to safeguarding our freedoms inspire us every day. To the heroes, both past and present, we salute you with confidence.

10/01/2024

More access to knowledge + influence = changing customer behavior that is re-shaping the buying experience.

Learn how leading brands are adapting with seamless, tech-driven experiences in our latest blog: 🔗 https://ow.ly/J1A050Tz0nv

Learn how to mitigate the risk of delivering a subpar customer experience with branded interactions that matter most.

09/23/2024

TOMORROW, 9/24: Explore how generative AI can elevate customer engagement and the measurable outcomes you can achieve. Co-hosted by Microsoft.

Reserve your virtual seat: https://ow.ly/9RNV50T7N9e

09/13/2024

Coffee + Dunn had a great time speaking with these stellar SMC sales leaders + specialists this week at Microsoft's Las Colinas office, followed by happy hour. Special thank you to Dillon Gustafson for coordinating!

09/10/2024

Two weeks left! Join us on 9/24 to learn more about the role of generative AI in customer engagement—and the tangible outcomes you should expect from the right approach. Co-hosted by Microsoft.

Save your virtual seat: https://ow.ly/9RNV50T7N9e

09/04/2024

Attending ? Coffee + Dunn experts will lead several engaging sessions on all things Customer Insights - Journeys. Add our sessions to your planner: https://ow.ly/LpYr50Tfoh3

08/29/2024

Your check(list) has arrived!✅✅✅

Bookmark this breakdown of features, pro tips, and insights on the transition to Real-time Journeys in Customer Insights - Journeys:

Bookmark this checklist on transitioning to Real-time Journeys in Dynamics 365 Customer Insights - Journeys.

08/29/2024

Welcome to our newest team member, Stephani McDowell! Stephani brings over two decades of professional experience implementing CRMs, websites, portals, e-commerce and marketing automation platforms.

08/27/2024

Join us on 9/24 to learn six secrets on harnessing the power of for commercial

Save your virtual seat: https://ow.ly/N2UX50T7N9b

08/26/2024

Happy from our (four-legged) coffee beans 🐾

08/16/2024

The countdown is officially on! Outbound is scheduled to be removed from Dynamics 365 Customer Insights - Journeys on June 30, 2025.

Still using the legacy module? Learn what that means for you.

Outbound is officially being removed from D365 Customer Insights – Journeys on 6/30/25. Are you ready?

04/09/2024

We ❤️ a good success story. Learn about how Montgomery County Community College leverages Dynamics 365 Customer Insights - Journeys and Power BI to reduce manual workloads and elevate student communications and engagement in our latest feature with Microsoft.

https://ow.ly/E2et50RbHuA

Montgomery County Community College (MCCC), a technologically advanced community college, reshaped its student engagement experience using Microsoft offerings to enhance communication between students and staff. MCCC wanted to elevate and automate its messaging process to ignite engagement and allow...