08/27/2026
If you run LSA ads for your tree service business, this is big!
"Starting October 1, Google will charge you for Local Services Ads calls you never answered. A missed call during your business hours becomes a billable lead if the caller stays on the line more than 20 seconds. Twenty seconds is about five rings."
One year our team made 250 calls, and only 72 businesses answered their phones (which still blows our mind).
All the marketing in the world is pointless if you don't answer your phones.
If you are too busy to answer the phones and don't know what next steps should be. Send us a dm.
https://www.adstack.com/blog/google-lsa-missed-calls-billable-october-2026
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From October 1, a missed Local Services Ads call during business hours is a billable lead if the caller holds 20 seconds. Here is the rule, the follow-up catch, and the math on fixing your answering first.