07/08/2024
Have questions about our marketing solutions? We've got answers 😎:
Q: Are there any contracts or commitments?
A: There are no contracts or commitments when you sign-up with byDesign! That means you can cancel at anytime, upgrade, or downgrade as your needs shift. You can also pause (up to one month) or resume at anytime.
Q: How many requests can I have going at one time?
A: We allow one graphic design and one Marketing Hours request to be active (or internally called, In-Progress), at any given time. If you're on Premium or Ultra, you're able to purchase additional slots if you need to get more done!
Q: What do turnaround times look like?
A: For graphic design requests, typically the turnaround time is two business days. We pride ourselves in producing a quality product. For Marketing Hours requests, it completely varies. For simple requests, it could be same-day. For more complex requests — say, an entire social media strategy — it could take upwards of a week.
Have questions that weren’t answered here? Check out our full FAQ on our website or comment below for more info: https://getbydesign.com/