05/19/2026
I was recently interviewed on the SCN podcast Dentistry Speaks with Kevin Henry, and I was asked about my motivation for writing the Culture Catalyst.
It’s an interesting question because I have been such a staunch believer in the power of culture in healthcare organizations for a long time now, and I’ve been preaching it in my work.
The idea of writing down “the basics” in a book form really came to me and my co-author, Tiffany, because we wanted something that was going to be easy to reach for when in doubt.
Culture is really at the foundation of creating a thriving practice. Without it, everything else crumbles.
Similarly, if you are not paying attention or intentionally creating the culture in your workplace, it will default to a culture that is potentially toxic and stops your practice from thriving.
It’s the starting off point for so many problems, and when culture is fixed…some of the problems that follow such as toxicity in the workplace, gossip, low-retention, etc. follow suit.
If you want to talk through any of the four pillars I mentioned, or learn more about my work and the programs I have, don’t hesitate to reach out.
