06/17/2026
Garret here.
I just got off the phone with a client of mine who is building a platform for his listenership, and coming up with content ideas for content sponsors. He called to ask if I thought it was a good idea to open up in one of his videos about what the process has been like for him to build the platform he is, and if it was relevant enough.
I said absolutely.
To put it into context, I told him I've been — for the last several weeks or so — working on mastering the all-powerful Rubik's Cube. It bugged me there was a puzzle out there that I didn't know how to solve. Using it as a reason to pick up something tangible instead of scrolling, I sat and struggled with getting down the principles of this 3x3 cube for compounding hours of my life.
I kept researching the methods and the formulas in an effort to memorize them. Until, suddenly, one piece of it clicked. And then another, and then another. I abandoned my favorite how-to website and it became a tab on my phone I couldn't find if you asked.
I told my client that if I were to open up and share that story to anyone (not that I could suddenly just solve a Rubik's Cube, which he thought was neat) about the banging-my-head-against-wall moments, it wouldn't matter if that someone was also fighting that 50+ year old enigma of a puzzle. It doesn't matter what problem they're trying to solve.
There's a point of connection with another human in simply the opening up about the frustrations of the journey to solve a Rubik's Cube.
Business coaches have told me, my family has told me, friends have told me. Vulnerability is the key to connection. Publishing content about the product you're selling is rented attention. Demonstrating you understand how to solve a problem, and that you care enough about the problem to keep trying? That's the key to building long-term trust.
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