01/21/2025
How can an an A.I. Voice Receptionist work for the automotive service business? Listen to this live call example our A.I. Voice Agent (I named her Alice) as she answers an incoming calls at a auto service shop. She asks questions, promotes the current specials, and helps troubleshoot a few problems. How did she do?
๐ช๐ต๐ฎ๐ ๐ฐ๐ฎ๐ป ๐๐ต๐ถ๐ ๐๐ฒ๐ฐ๐ต๐ป๐ผ๐น๐ผ๐ด๐ ๐ฑ๐ผ?
What if this A.I. Voice Answering technology could provide a better customer experience by being trained instantly, answering questions live real time (no more pre recorded messages), book appointments, take notes from the call, send helpful emails and texts during the call, and provide a full transcript of the call all while staying cool calm and collected?
๐ช๐ต๐ ๐ถ๐ ๐ถ๐ ๐ถ๐บ๐ฝ๐ผ๐ฟ๐๐ฎ๐ป๐?
So many businesses have people doing work that are also answering the phone. It's hard for them to stop a current conversation with a customer (bad experience) or stop working (not efficient) to answer the phone. It's easy for them to miss a call or get frustrated nonetheless.
I recently needed to get my car fixed a few weeks ago and called in to a local repair shop. I listened to 4 different sets of pre recorded messages (maybe 4 - 5 minutes worth) without any luck actually speaking to somebody or getting my question answered. I ended up hanging up and going to a different auto shop and spent roughly $400+/- to fix my car issue. That original business missed out on the sale because they missed my call and had a poor customer experience. Studies show that 22% of small business calls go unanswered!!
If you are curious how it could work for your business, give Alice a call and she will ask you a few questions about your business, tone you prefer, and then give you a short demo, just like in this video! Call Alice at 270-494-1688!
Have a great day everyone!