04/14/2014
A lesson on marketing through customer service: "We live in a world where anyone and EVERYONE can be an influencer and a global advocate for your brand. When you build a reputation for unparalleled excellence in your field, people WANT to amplify your story and will go out of their way to do so, especially when you go out of YOUR way to make it happen!"
Brands Take Note: Zappos OWNS Customer Service!In Social Media Marketing, there are two pervasive urban legends. One is that Twitter is only for people who like to tweet about their breakfast (I've