09/07/2026
Meta strikes again😲😤😬
It’s moments like these I love my commitment to never deleting legacy client archive files.
This week, I received a message from a wonderful client I last worked with in 2017-18. Nearly a decade ago! She now has an assistant, but they hit a massive roadblock: No one could fully run her Business Manager and she was not added!
Back in 2017, Meta's backend was fairly basic. Being a Page Admin gave you all the rights you needed. But as Facebook transitioned into Business Manager (and then Business Suite > Business Portfolio), things got messy. Following best practices back then, I had set up her backend assets properly.
Cut to 9 years later>>>
She messaged me because she was completely locked out of her own Business Suite. She couldn't approve requests, assign roles, or access her Ads Manager. In the years since we worked together, Meta has changed its backend structure 3 times.
Because I still had my legacy secure notes and was part of the Suite, I logged in. While I was no longer a direct page admin, the magic happened because of how I structured her Business Manager years ago. Her page was securely mapped to my partner assets.
Result? I had the master key. I was able to grant her assistant full access, get her, the owner, re-established, and set up a safety net so they never get locked out again.
>>>If you manage client assets, here's my advice: Strongly suggest your clients leave you as a trusted partner in their Meta Business Portfolio. Even if they remove you as a Page Admin, having a reliable strategist attached to their assets can save their digital footprint down the road.
This is a lifesaver if an owner gets hacked, locked out, or if the algorithm shifts again (and it will).
I pride myself on taking care of my clients—even a decade later. If a legacy setup needs a quick fix to get a past client out of a jam, I just handle it. It's also a great excuse to catch up!
Are you a business owner running your Meta assets entirely solo?
>Don't wait for a lockout to realize you don't have a backup plan. Let's audit your setup and establish a secure safety net so you always have a trusted professional as your partner.
Be safe, look after your digital assets, and keep that stress down! I'm here for you, your business, and your peace of mind. 😉