Strongarm Digital Marketing LLC

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Strongarm Digital Marketing LLC We provide lead generation services for small business owners looking to bring in more customers.

11/03/2026

Starting to think about marketing your business?
You’ve gotta know what the options are, and what to prioritize.
No need to spend the next year learning what it all is and how to choose, though - I already did that for you.

Here’s what you can do:

There’s a lot of options to pick from when looking on how to grow your business.
Specifically looking at SBOs and the service industry, it can feel like a gamble with any of them when you’re not familiar with the difference.

This is my breakdown of how service, trade, construction and related businesses should map out their marketing plans to be as cost effective as possible.

Most landscapers, for example, are stuck in the Angie’s List rut….
​That’s bad…

Here’s why,

Angie’s List works by taking in service requests from people in a local community. Then, they take that request (that lead) and sell it to like 30 different companies at once for $45 a pop.

That’s a quick $1,300+ for them with no effort… but it leaves businesses buying those leads all fighting against each other to actually make the sale.

If you don’t have a dedicated team ready to send phone calls, text messages, and emails within the minute you receive that bought lead… well, one of the other 29 companies is probably already talking to them.

And even if you do get lucky and are one of the first businesses they speak to… you KNOW every other contractor in the area is still going to follow up with them after you. Good luck.

​Here’s what you should do instead:
(assuming you’ve got a good website up already)

1st Priority:
Google Business Profile.

Get it set up.
Here’s the link to do it yourself: https://www.google.com/business/

​People can find your listing when looking at the google map, they see your business listing in searches (sometimes) and it enables Google Reviews (customer reviews) that show up with your business listing.

It’s free, and it’s always there once set up.

You want to get this done ASAP.


2nd Priority
Social Media

​Where does your audience live? Facebook? LinkedIn? Get on there and get in front of them.
You don’t need to be a god-tier writer/marketer to write a post saying you can help fix their car or renovate their bathroom. There’s no guarantee this will bring business, but the thing is… there’s absolutely no risk to it, and someone who doesn’t know you exist will never buy from you. So, get out there and make sure they know you exist.

3rd Priority
Google Search Ads.

I’ve run Google Search Ads for a couple niches in the larger service and construction industry for a while (auto shops, landscaping, home renovation, roofing, marital arts gyms), and nothing comes close to the quality of lead you get from it, in addition to the cost effectiveness when you really know what you’re doing.

With that experience, I’ll always argue for service industry businesses to start their paid marketing (SEO included) with Google Ads.

Here’s why:
Your ads ONLY show as a search result for people already looking for your services, and only in that moment they are looking.

Think of it this way. Every search for “landscaper near me” is someone looking to be sold a landscaping project at that exact moment. If they come to your site and fill out your lead form, that’s a hot lead… and it’s one that ONLY YOU have. You’re not stuck competing against 29 other businesses like you are with Angie’s List.

4th Prioity
This is a tie between two things:

Facebook Ads
SEO

Facebook ads are great for the few services that don’t work well on Google. For example, if you do commercial snow removal in the winter, and you don’t want to spend time or money on residential snow removal leads - you probably want to avoid Google. However, with Facebook, which while generally less efficient than Google, you can use the copy (written words/text) in your ad to spell out that you only provide commercial snow removal - so people who want residential snow removal can see this, and then choose not to contact you. So, no time wasted.

SEO is the single most cost efficient option to bring in a lot of leads in the long run.
But it’s the last I recommend setting up (still set it up when the others are complete).
That’s because it can take up to 9 months to start providing any return at all. It takes time to do the work, there’s a lot of research and building to do to increase your DA (domain authority). [domain authority is what determines your search result rank]. And even when the work is finished, it takes time for Googles’ web crawlers to find the updates, and acknowledge that they lend more credibility/authority to your site, and decide to point more people to it.

And you’re going to be paying upwards of a few thousand dollars a month for this work, for up to 9 months, before you get results.

Summary
Start with the small stuff: Google Business Profile (formally Google My Business) and Social Posting. They never hurt, they’re easy to do - you can usually handle it yourself, and there’s always a chance of them giving you more business.

I’ve had people reach out to me about projects by commenting on facebook posts I had written 8 months ago and forgot about. It helps.

From there, start reinvesting the profit into Google Search ads. Grow the account until there’s not much room left to grow without expanding your service area.

Keep growing your ad account by increasing the budget, reinvesting the profit made from your ads, and eventually you’ll find your budget isn’t being entirely spent.

At that point, start looking into either SEO or Facebook ads, whichever makes more sense. If all of your services are covered and marketed through Google Ads already, then maybe SEO would be the smarter choice. If you have services that you want a bigger pipeline of leads for that Google doesn’t work for, then go into Facebook. The point is, once you’re here, you have a lot more options depending on the direction you want your business to grow in.

How do you figure out if your advertising is working? If you’re making more money from it than you’re spending… obviousl...
28/02/2026

How do you figure out if your advertising is working?
If you’re making more money from it than you’re spending… obviously.

But more detailed than that.
How do you figure out what the weak links are so you can fix them?

You need to chart it out and look at the numbers (cue the picture below).

I made this as an educational piece to speak on in a networking group I’m in last fall - and now I’m giving it to you guys to use as you need.

But you’ve got to know how to do that for this to make sense.

Below, I’ll write out how you can use this to think about your own marketing funnel.
You DON’T want to just mirror what’s below.
Because every funnel is a little different.

HOWEVER, understanding the thought process going on here will let you take the underlying principles of the funnel outlined in this diagram, and apply it to your situation so that you can figure out the weak links in your own marketing, and fix them.

Let’s get started

This example is specifically looking at an ecommerce facebook advertising campaign.

We want to look at each metric, the numbers it is bringing in, and where the biggest “leaks” are in the funnel.

We have 9 metrics in this example.
Those are:

Impressions
All Clicks
Unique Outbound Link Clicks
Unique Landing Page Views
Unique Adds to Cart
Unique Initiate Checkouts
Unique Purchases
Total Purchases

To the right of that, we have the volume/numbers for each of those metrics.
The difference between each “step” metric in the funnel makes up the micro conversion rate.

(Yes, there are different types of conversions - small steps that lead people towards a sale are micro conversions. We want to measure these. The big goal at the end, the sale, is a macro conversion.)

Let’s define those metrics so we can make more sense of this.

Impression: How many views your ad has received.

All Clicks: The total number of clicks on your ad (regardless of if a single person clicks multiple times, or clicks in different ways such as going to your website or going to your page).

Unique Outbound Link Click: The number of clicks taking people away from Facebook (most likely, to your website). A single person clicking 3 times only counts as “1,” here.

Unique Landing Page Views: How many people have loaded your landing page (website page) after giving a Unique Outbound Link Click. (if there is a difference between this and your outbound link click, you will want to work with your website developer to fix page loading speed issues.)

Unique Content Views: The number of people who spent time on your landing page / website after giving you a Unique Outbound Link Click. This is different from Unique Landing Page Views in that this measures the people who stuck around and spent time looking at your website/landing page, not simply loading it and leaving.

Unique Adds to Cart: How many people added an item to their cart to purchase - exclusively looking at those who have done this after clicking on your ad.

Unique Initiate Checkouts: How many people have begun the checkout process on your site, of those that came from your ad.

Unique Purchases: How many people have complete purchases, where the interaction began with your ad.

Total Purchases: The number of purchases made, on average, by person which came from your ad.

What do we do with these?
We look at the ratios.

In this example, the ad has been seen 304,123 times, and has been clicked on 5,172 times.
That means the ad has been clicked on 1.7% of the time that it is seen. That’s the Click Through Rate (CTR).

In the same way that “All Clicks” Goes into “Impressions,” “Unique Outbound Link Clicks” goes into “All Clicks.” And so on the whole way through the chart.

Once we have those percentage numbers, we can begin to isolate items to test.
For example, if lots of people see our ad, but very few click (1.7% is a low CTR), we should try testing new images in our ad, changing the ad copy (words on the ad), or try different audience targeting settings.

So, how would the chart look different if we made these changes, and came away with a 3% CTR, almost double the 1.7% CTR?

That would increase the All Clicks number from 5,172, to 9124 - nearly 4,000 more people clicking on our ad.

But that’s not what we’re after - we want sales, not clicks.

So, if the other ratio figures (percentages) are consistent, they won’t change just from putting more people through them. The 38.88% Unique Click CTR will stay the same, and so will the 94.82% Website Loading Ratio.

So, let’s run the numbers of what the purchases number looks like after reaching that 3% CTR.

Impressions: 304,123
All Clicks (with a 3% CTR): 9124
Unique Outbound Link Clicks: 3547
Unique Landing Page Views: 3363
Unique Content Views: 1047
Unique Adds to Cart: 160
Unique Initiate Checkouts: 72
Unique Purchases: 16
Total Purchases: 23

That 1.3% CTR increase from adjusting our ad resulted in 7 more customers (16 instead of 9) and 10 additional sold items (23 instead of 13).

So… Do the same for your business.
You may not be doing ecom sales on Facebook, but you likely are running ads on some platform, getting leads from those ads, and trying to sell them over the phone or in person.

Chart out your funnel the same way, do the math to what your ratios are, identify where you’re hurting/can improve - and start adjusting that part of your funnel until it performs better.

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