23/09/2026
Store Manager
Business Name: CHEN RETAIL
Date of Advertisement: 07/09/2026
Due Date: 21/09/2026
Job Description Roles & Responsibilities
• Recruit, interview, hire, discipline, and, when necessary, terminate store staff in line with company policies and labor regulations.
• Prepare employee work schedules, assign duties and responsibilities, and ensure tasks are carried out effectively within the store.
• Train new employees and provide continuous training and development to improve staff performance and service quality.
• Monitor, evaluate, and manage staff performance using performance-based metrics and sales indicators.
• Set clear performance expectations for staff, including sales targets, customer service standards, and behavioral requirements.
• Establish financial goals and sales targets for individuals and teams and monitor progress regularly.
• Oversee daily store operations to ensure smooth, efficient, and profitable performance.
• Manage retail and company inventory, including stock control, ordering, receiving, and loss prevention related to theft and damage.
• Support the development and ex*****on of marketing and advertising initiatives to attract new customers and retain existing customers.
• Coordinate in-store and external promotional activities to increase sales and brand visibility.
• Ensure high standards of customer service are consistently delivered and customer issues are resolved promptly and professionally.
Selection Criteria
• Minimum of three (3) years’ experience in retail, with at least one (1) year in a supervisory or leadership role.
• Demonstrated ability to motivate teams, delegate tasks fairly, and contribute as a strong team player.
• Strong commitment to customer service excellence and building long-term customer relationships.
• Working knowledge of budgeting, marketing, strategic planning, and vendor relationship management.
• Good understanding of retail products, technology, and current retail market trends.
• Proven ability to consistently achieve results with strong sales and merchandising skills.
• Highly organized with excellent verbal and written communication skills.
How to Apply Application Requirements:
- CV - Contact Details
- Tel and Email
Email your documents to the company’s email or submit to the Office Manager.
Address: PO BOX 507 Luganville, SANTO, Vanuatu.
Email: [email protected]
Phone: +678 7788598