11/10/2022
People often confuse the roles of a social media manager and a social media strategist. And often business owners feel that if you have a social media manager on staff or retainer, why would they need a strategist? This is a valid question. As someone who has worked in both roles, there are a few key differences between the two.
1. Social media strategists generally aren't on retainer. We don't engage in much of the day-to-day activities that social media managers do, such as creating and posting daily content, and audience engagement in the comments, stories, and messages. SM strategists are brought in for a product/service launch, event or other strategic initiatives. We may create the launch ad content that the social media manager tacks at the end of their daily post, and we often take over the Stories for the duration of the launch campaign. But once the campaign is over, or we have fulfilled the strategic goal, we hand the reins back over to you and your social media manager, until you call us for your next launch or audience-building & optimization session.
2. When we create our launch campaign content, we don't just send you a file full of IG story slides and call it a day. All our campaigns have well-thought-out strategies that not only optimize the advertisement of your launch or event but progressively builds audience excitement leading up to and during your campaign.
3. Done-for-you content isn't our only focus or even our main focus. It's strategy. We are confident that your social media manager is doing an amazing job. Very rarely do our strategies have an impact on what your social media manager is doing (unless you ask us). If anything, we are here to try and help them out or make their jobs easier. Content creation and handling audience engagement is a full-time role in itself. There isn't much time left for authentic audience building or audience optimization, that's where we step in. And if campaigns are done well, audience engagement should be through the roof, so your social media manager will be busy answering questions and directing customers to your POS, while we strategists are continuing to help build the hype.
As a former social media manager, I have the utmost respect for what an sm manager does in their very full day. I remember the stress of being told of an upcoming course launch and being asked if that could be added on top of my already very full plate. Or being asked to hit X amount followers by the end of the month, while still maintaining my day-to-day tasks. There were never enough hours in a day, even when I batched and did everything I could to save time, something always fell by the wayside. That's why I love being a strategist, I'm not only here to help out your business, I'm here to keep your social media manager from ripping their hair out and asking the clock to add another 4 hours to their day. I am not here to replace your sm manager, but to allow them to continue business as usual during the busy campaigns or social media initiatives.