Ecommerce Townhall

06/09/2022

We recently had Michael Potters from Gorgias on The eCommerce Townhall and nerded out quite a bit on why Gorgias is the best customer service helpdesk out there for brands. Michael was a merchant before joining Gorgias, so he knows the hassles you experience with customer service - he chose to work at Gorgias after his ecommerce store was acquired because of how awesome the tool was for him.

Here’s what’s in the episode:

Tactical ways brands can use customer service to maximize revenue
Why Gorgias stands out from other helpdesk providers (proof: They’re the #1 installed helpdesk for shopify brands).

Even if you’re not a user of Gorgias, you’ll get a ton of value from the discussion that you can apply to your customer service process.

Listen this episode of The eCommerce Townhall podcast here: https://ecommercetownhall.com/ecommerce-townhall-ep11-growing-your-business-through-an-exceptional-customer-service-with-michael-from-gorgias/

09/08/2022

https://e-commerceday22.ecommercetech.io?promo=helpflow&tr=true

Take a beat to focus on real, impactful growth that will help you scale while networking with others that have been exactly where you are… All at E-Commerce Day: LA.

Event is hosted by one of our partners EcommerceTech.io

Last call for registration! See you there!

-commerceday22 -commercedayLA

Extra long networking and happy hour breaks, breakout sessions, merchant interviews, ad buying deep dives, and so much more. Free to attend for validated E-Commerce merchants.

25/05/2022

Happy to share the newest episode of the Ecommerce Townhall Podcast with Jon Tucker – where 6, 7 and 8-figure eCommerce leaders learn from Industry Experts to streamline and scale to the next level.

In this episode, we are featuring Nathan Hirsch, CEO of Ecombalance. Jon and Nathan talked about:

1. Financial Management of an Ecommerce Business.
2. Things that CEOs can be empowered to do when the data is well managed.
3. How to compare your income trends and why it’s key.
4. How to sign up on Ecombalance and get two months of free.
5. BONUS: Ecombalance offers one month free to new clients after signing in, but you will get two months free if you mention the "Ecommerce Townhall" podcast when signing up. Go to https://ecombalance.com/referrals/ and sign up now.

Listen to this episode of the eCommerce Townhall Podcast here [https://ecommercetownhall.com/ecommerce-townhall-ep9-financial-management-of-an-ecommerce-business-with-nathan-hirsch-of-ecombalance/]. You don’t want to miss this episode.

06/04/2022

Happy to share the newest episode of the Ecommerce Townhall Podcast with Jon Tucker – where 6, 7 and 8-figure eCommerce leaders learn from Industry Experts to streamline and scale to the next level.

In this episode, we are featuring Geoff Atkinson, Founder, and CEO of Huckabuy. Jon and Geoff talked about:

1. How has the world of eCommerce changed over the past few years.
2. Benefits of optimizing your site for search engines.
3. How Huckabuy’s platform drives more organic traffic to brand sites and how it automates SEO practices.

Listen to this episode of the eCommerce Townhall Podcast here [https://ecommercetownhall.com/ep7-huckabuy-geoff-atkinson/]. You don’t want to miss this episode.

16/03/2022

Happy to announce the sixth episode of the Ecommerce Townhall Podcast-- where six, seven, and eight-figure e-commerce leaders learn from the industry experts behind successful stores to scale and streamline to get to the next level.

The sixth episode features Antoine Gagne, Founder, and CEO at J7 Media. Jon and Antoine talked about:

1. How Facebook was affected by IOS 14 and how it has evolved?
2. What’s happening in Facebook that should be known as an advertiser?
3. What advertisers need to be ready for what is coming on Facebook?
4. How can a brand owner have confidence that the agency is doing the right thing?

Listen to the sixth episode of eCommerce Townhall Podcast here[https://ecommercetownhall.com/ep6-j7media-antoine-gagne-fbads/].

You don’t want to miss this episode.

29/06/2021

Happy to share the first episode of the Ecommerce Townhall Podcast-- where six, seven and eight figure e-commerce leaders learn from the industry experts behind successful stores to scale and streamline to get to the next level.

The first episode features Shekhar Kapoor, VP of Marketing at ConvertCart. Jon and Shekhar talked about:
1. What successful stores get right about CRO that other stores miss.
2. How to leverage search and site navigation to maximize conversions.
3. Big mistakes to avoid when it comes to optimizing product pages for mobile.
4. And why CRO on channel-level is powerful.

Listen to the first episode of eCommerce Townhall Podcast at https://ecommercetownhall.com/ep1-convertcart-shekhar-kapoor-cro/ . You don’t want to miss this episode.

eCommerce Townhall Ep1: Conversion Rate Optimization for E-commerce Businesses with Shekhar Kapoor of ConvertCartJun 11, 2021 On today’s episode, we have Shekhar Kapoor, VP of Marketing at ConvertCart.com. We’re digging into Shekhar’s perspective from eComm CRO tests that you can use to improv...