03/02/2021
Almost everyone has heard of Google reviews and many have written Google reviews for a business that they have been to. Recently I’ve noticed that many businesses are getting few if any Google reviews posted about them. This as a marketing business owner leads me to believe that they are not mentioning to their happy customers or clients that they could help them by writing a quick positive review. From a customer though, who is searching for their business on Google, seeing few if any reviews typically will communicate to the customer that this business isn’t the best. You see, social proof is very important in the world today. A new customer wants to see that many other people have had good experiences with your business or product before they want to shop with you. Taking a brief moment to mention Google reviews to your happy customers doesn’t take much and can have a huge impact on your business moving forward. If you are in a customer-facing business, verbally mentioning it can work very well for you. You can also give your customer a small card that tells them exactly how to get the spot on Google that they can write the review. If you are an online business, sending a follow-up email to your customer after purchase with the link that takes them to Google will work wonderfully for you. The best part about this is you can add this to your drip campaign that you are hopefully already running. With that, you don’t even need to remember to send the emails out each time, your email campaign service will automatically handle this for you. To sum this all up, do not overlook the importance of online reviews, especially Google reviews.