17/07/2023
🔥Hot Take: I love it when people put negative comments on our clients Facebook ads…
Now let me explain because I know this seems counterintuitive.
Meta gives discounts on ad costs for ads that are engaging (have lots of reactions and comments).
So if you build up a bunch of comments on an ad, Meta is going to show it to more people for less money.
And Meta does not care if those comments are positive or negative.
So every time a hater, competitor, or troll comments on your ads, they are helping you save money.
This also gives you the opportunity to comment back and either be funny, educate the audience, or address an issue and provide great customer service in public if it’s a legitimate problem.
By responding you’re also racking up even more engagements on the ad and driving down the ad cost.
Lastly, most consumers don’t actually click into the comments.
They just see a really high engagement number and that makes most people assume that the product is good and the company is trustworthy, which means a higher ctr and higher conversion rate, which means even cheaper ads and even more orders on top of that!
So when a client comes to us with concerns about people saying mean things in the ad comments (there are always going to be trolls no matter how great your product is), we say…
Bring On The Hate 😈