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MediaConcepts MediaConcepts is an experienced provider of integrated digital solutions tailored specifically for t

MediaConcepts specialises in helping hospitality clients provide their guests with a 360° experience – from the time they begin searching for hotel options, through to reservations, pre-arrival information, stay duration, post-stay evaluation, ongoing communication, loyalty programme and repeat booking. MediaConcepts does this by offering a suite of integrated digital solutions and consultative se

rvices that allow hospitality organisations around the world to engage with their guests at every step of the cycle, in a way that encourages conversion, satisfaction and loyalty – all of which translate into increased revenue and brand equity.

The wider trends driving business travel recovery
11/03/2022

The wider trends driving business travel recovery

Many large companies now say they will continue to offer more flexible working going forward enabling employees to choose whether they work from home or the office or both.

Google page experience update for desktop done rolling out
11/03/2022

Google page experience update for desktop done rolling out

After 9-days this page experience update for desktop is now fully rolled out.

Geotargeting optimization: How region impacts your PPC results
10/03/2022

Geotargeting optimization: How region impacts your PPC results

Geotargeting is a critical optimization tactic. Learn how analyzing paid search results by regions may unlock greater ROI.

How marketers can adjust to redefined keyword matching
07/02/2022

How marketers can adjust to redefined keyword matching

Keyword matching has changed, but not all campaigns are ready to use them effectively. At SMX Next, Aaron Levy shows how marketers can leverage modern match types.

Google Ads launches placement reports for Performance Max campaigns
04/02/2022

Google Ads launches placement reports for Performance Max campaigns

Placement reports show where Performance Max ads have served, which may help with brand safety efforts, as well as how many impressions they’ve received.

Is TikTok part of travel's recovery toolbox?
04/02/2022

Is TikTok part of travel's recovery toolbox?

Travel companies are waking up to TikTok's potential to raise brand awareness and drive transactions.

No, guests do not require human-provided services in hospitality
03/02/2022

No, guests do not require human-provided services in hospitality

Max Starkov makes a case that in five years, hotels will operate with about 50% of the staff they had in 2019 – and that’s not a bad thing.  

The Time is now
24/01/2022

The Time is now

Launching the Strand Palace Website
21/01/2022

Launching the Strand Palace Website

The Robots are coming, and were here to help.
21/01/2022

The Robots are coming, and were here to help.

The Robots are coming, and were here to help.
20/01/2022

The Robots are coming, and were here to help.

Yotel is known for its technologically advanced hotels, including Robots to deliver food and store luggage, and advanced technology for anything from checking-in to controlling your room. MediaConcepts has been working with Yotel in Portugal to make the experience truly leading edge, allowing guests...

IHG Hotels & Resorts unveils a new vision for loyalty – Insights
20/01/2022

IHG Hotels & Resorts unveils a new vision for loyalty – Insights

The company made big, bold investments, transforming its portfolio with exciting brands and creating richer experiences – all under a fresh IHG Hotels & Resorts masterbrand.

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Our Story

MediaConcepts started 16 years ago, with an Objective to help Hotels and Hotel Groups compete with OTA’s directly by providing their guests with a simple and fully integrated solution. We are passionate about our objective which means we work with you to develop unique and compelling experiences, from the time you're customers begin searching for hotel options, through to reservations, pre-arrival and their stay.

Starting from a small three-person company in Singapore to a global company with offices in Singapore, United Kingdom, Philippines and India.

MediaConcepts offers a suite of integrated digital solutions and consultative services that allow hospitality organisations around the world to engage with their guests at every step of the cycle, in a way that encourages conversion, satisfaction and loyalty – all of which translate into increased revenue and brand equity.

We hope we can work with you, and show you the difference we can make.