11/03/2020
Part 2: Chatbots are effective engagement tools, and if implemented properly, they can build your lead generation and sales pipeline while monetizing your social media accounts. ⠀
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That being said, there is no one-size-fits-all when it comes to chatbots, so you have to build a chatbot based on your company's specific needs. With Flowchat, you can build a complex bot that can carry out multiple tasks. Some companies can benefit from using chatbots as a customer care tool, whereas businesses that offer online purchases can use chatbots as direct sales channels. ⠀
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For your chatbot to succeed, you need to look at your company, see what features would benefit your users, and base your success metrics off of those features. Building a successful chatbot is always challenging, and it requires a high level of adaptability. ⠀
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@ Singapore