14/10/2026
What are the three emails that you need to have set up as an ecommerce business?
Even more important, why do you need to set up these three email flows?
• The welcome email flow is important because it’s a new subscriber. They’re paying the most attention right now. Introduce your brand, give them a reason to stick around, and point them toward their first purchase.
• Abandoned cart emails remind customers of what they left behind in their carts. These reminders work best if the email brings them right back to the moment they left.
• A post-purchase email reinforces that they made the right decision. It builds trust and makes the customer relationship deeper.
Together, these three emails cover your customer from their first “hello” to their second order.
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