Kaleido Insights

27/09/2022

Sustainability is crossing over into the business ecosystem like never before, as environmental issues dominate business risks, finance mobilization, and technology investments. While the surge of business investment in “environmental, social, and corporate governance” (ESG) programs signals a shift, our research finds most brands are overlooking a crucial part of this strategic transformation: their customers!

04/06/2022 Customer Experience: The Untapped Pillar of ESG Programs By Jessica Groopman Access Report Sustainability is crossing over into the business ecosystem like never before, as environmental issues dominate business risks, finance mobilization, and technology investments. While the surge of b...

16/09/2022

"There are ‘many different inroads’ to answer a broad but ambitious question: what is a new structure for creating a world, a society, and an economy that better serves people?" -

A ‘culmination of forces’ is set to catapult regenerative business into the mainstream, according to research and advisory firm Kaleido Insights. But who is pushing this – and what could the outcomes be?

08/09/2022

[Event] Join Industry Analyst Jaimy Szymanski on Sept. 20 in Vegas! Jaimy's keynote will address the PEOPLE side of digital transformation, inspiring leaders to ignite a passion for innovation and embrace change across their organizations.

Register here:

Tuesday, September 20th, 2022 | 12:00 PM – 6:00 PM | Room: South Pacific D/F GROUPTECH CONNECT Attendance to GroupTech Connect is Included in Your ITC 2022 Ticket Interested in Attending GroupTech Connect? Reserve Your Spot Haven’t Registered for InsureTech Connect Yet? REGISTER What is GroupTec...

02/09/2022

Every business faces global systemic risks, yet most have failed to integrate with programs. 🌎 Here are five reasons why integration makes good business sense. - by Jessica Groopman

Failing to mesh environmental, social and governance with cybersecurity could be fatal to businesses. Learn why integrating ESG and cybersecurity is key.

25/08/2022

“Our marvelous, globalized, interconnected, just-in-time economy has been discovered to be fragile. With companies optimizing for financial efficiency rather than resilience, supply chain disruptions propagated quickly and have been hard to recover from. From parts shortages for iPhones to food rotting in the fields at the same time as people go hungry … it is clear that something has to change.…”

– Tim O’Reily, 2020

“Our marvelous, globalized, interconnected, just-in-time economy has been discovered to be fragile. With companies optimizing for financial efficiency rather than resilience, supply chain disruptions propagated quickly and have been hard to recover from. From parts shortages for iPhones to food ro...

15/08/2022

04/08/2022

Leaders everywhere are looking for guidance on how to respond, how to do better for their people, partners, shareholders, and planet, as well as how to connect regenerative efforts to their strategic pillars and investments.

For the last few decades, the impacts of digital transformation on business have preoccupied leaders and recalibrated markets. The compounding and converging environmental, societal, and economic shocks of recent years are now turning the page. Looking forward, a(n) (r)evolution in business is takin...

26/07/2022

Although circularity is how human and natural systems have evolved throughout history, its intersection with modern business is catalyzed through digitization. In fact, our research finds that digital transformation itself is a critical enabler for accelerating business value of circularity in terms of scale, network effects, localization, liquidity, speed to innovation, transparency, accountability, and integration with existing business assets.

https://www.kaleidoinsights.com/how-digital-technologies-are-catalyzing-circular-economy-business-models

18/07/2022

It's been interesting to see the parallels emerge between digital transformation and what we're calling "digital regeneration" - using tech + circular models to positively impact people & planet. Finding: change agents are leading the way, once again!

In our research, we’ve found that digital regeneration can catalyze in myriad departments, often dependent on a “change agent” – akin to digital transformation efforts of the last decade – who is focused on innovative experimentation in a disparate area of the organization.

15/07/2022

Most organizations overlook security in their CX strategies. However, with collaboration, personalization, CIAM controls and more, organizations can offer a secure and positive CX.

Organizations should provide both quality customer experiences and reliable security. Learn ways CX leaders can balance customer experience and security.

06/07/2022

[Blog] A regenerative business does better with less, creating, upcycling, & distributing value across stakeholders, to develop capacities for flourishing ecosystems, both human and environmental.

The last two decades of business have been characterized by the digital revolution: a period in which data and digital technologies permeated every industry, transformed business models, recalibrated global markets, and unleashed countless new innovations. Looking forward, a new revolution in busine...

30/06/2022

In this report, industry analysts Jessica Groopman and Jaimy Szymanski surface modern consumer trends overlooked by ESG programs, and disconnected from Digital and Innovation investments. Our analysis finds four key signals of shifting consumer values and value.

Read more:

04/06/2022 Customer Experience: The Untapped Pillar of ESG Programs By Jessica Groopman Access Report Sustainability is crossing over into the business ecosystem like never before, as environmental issues dominate business risks, finance mobilization, and technology investments. While the surge of b...