Loyalty360

20/07/2025

How is Noodles & Company redoing their menu for greater engagement!??

15/01/2025

Cataboom Loyalty Live

02/01/2025

Ready to Elevate Your Customer Loyalty Strategy in 2025?

🚨 Kick off the year with our first Members-Only Live Digital Event:
🎥 Cinemark cohosts “Best Practices in Paid Subscription/Premium-Based Loyalty Programs”
🗓️ Date: January 14, 2025 | ⏰ Time: 1:00 PM EST

This is the beginning of an exciting year of exclusive live digital events designed to empower our members with knowledge, tools, and connections to drive customer loyalty success.

🔒 Not a member yet? Join now and unlock a year of unmatched insights and opportunities.

01/01/2025

Happy New Year!!🥳

May 2025 be the year all your customer loyalty dreams come true!

31/12/2024

As 2024 ends, we want to take a moment to thank you for being part of our journey in exploring the world of customer loyalty. This has been an incredible year, filled with groundbreaking trends, innovative strategies, and inspiring success stories.

Head to our Daily News page to see the most impactful articles we’ve aggregated over the past year—pieces that inspired industry leaders, sparked insightful discussions, and highlighted the innovation shaping customer loyalty today.

https://ow.ly/l9Is50UwyfY

30/12/2024

From insightful interviews to thought-provoking discussions and behind-the-scenes exclusives, our YouTube channel has been buzzing with content in 2024! 📹

In our top video of the year, Mark Johnson, CEO of Loyalty360, spoke with Jill Moser, SVP of Global Offers at Mastercard, about what will impact loyalty in 2024, how brands should approach building relationships, and why offering customers choice is imperative to remain competitive in the loyalty space. Whether you missed it the first time or want to revisit this highlight, we're here to inspire you as we step into 2025.

Thank you for your continued support, and we look forward to bringing you more engaging content in the new year!

One could argue that a best-kept secret is how Mastercard has become a global leader in loyalty, its scope extending far beyond traditional transaction proce...

27/12/2024

Our podcast is one of our favorite ways to share insights on customer loyalty. We put out 70 episodes in 2024, and out of the nearly 8,000 downloads, one episode rose to the top!

Loyalty360 spoke with Suman Mahalanabis, Head of Product Management, TCS Digital Software & Solutions, and Padmashwini Raghunathan, Product Manager, TCS Customer Intelligence & Insights™ for retail and Loyalty Management, Digital Software & Solutions. The three discussed how a CDP supports a brand’s customer loyalty efforts, customer data privacy and responsible AI, and key personalization initiatives.

Listen Here: https://ow.ly/OSJV50Uwy5r

26/12/2024

The team at Loyalty360 did some amazing research this year, as evidenced by the thousands of views on our top research and reports!

This year's most popular insights are in the Next Generation Customer Loyalty Report. If you missed it, be sure to take a look.

https://ow.ly/ftW650UwxYH

25/12/2024

Sending our wishes for a happy and peaceful holiday for all!

19/12/2024

Our last Leaders in Customer Loyalty podcast of 2024 has arrived!

We are wrapping things up this year with a love story from David's Bridal.😍

Hear from Kelly Cook, President of Brand Technology and Finance, about the Diamond Loyalty Program and how they are turning their love for brides into a rewarding experience for the entire wedding party and beyond!

Find the interview wherever you get your podcasts, or check out the written version here: https://ow.ly/LJ8v50Uuohs

18/12/2024

Hot off the presses, the new issue of Loyalty Management magazine is here! 📰🚨

The Q4 issue of the true customer loyalty periodical contains brand features on:
Hilton
JOANN Fabric and Craft Stores
Carter's

Alongside all the most relevant industry news for customer loyalty professionals.

Read the entire issue today!
https://tinyurl.com/5ha69wmu

17/12/2024

Looking for a sweet treat this afternoon? 🍨

Dig into our interview with Maya Pocock, Brand Marketing leader for Häagen-Dazs Shops, and get the inside scoop into how the iconic ice cream brand is building loyalty through its refreshed app.

https://ow.ly/7FOB50UsS1O