08/09/2025
Three takeaways from CEDIA Expo/Commercial Integrator Expo as observed by our Principal, Lou Simon.
1️⃣ Installer-first software is everywhere.
Brands are racing to make complex tech easier to connect and manage, so the homeowner’s experience feels simple.
2️⃣ Behind every great brand is reputation-saving customer service.
Parity in product quality requires more from brands and the people behind them. If you’ve got an issue at a job site and you can’t resolve it quickly, you lose time, profit, and customer trust.
3️⃣ Lighting stole the show.
Lutron Electronics' presence made it clear that intelligent lighting is driving attention and shaping conversations around smart homes.
Channels remain crowded—distributors, installers, builders, and retail all competing. It’s a pattern we know well from home electrification and other home-improvement markets.
At Simon/Myers, we’re watching these shifts closely to continue cutting through the noise for our clients and winning with their audiences.