Market Eye

20/08/2025

In FMCG, success isn’t just about shelf presence , it’s about customer experience at the point of purchase. And one of the most powerful ways to measure that is the Net Promoter Score (NPS).

In FMCG, success isn’t just about shelf presence , it’s about customer experience at the point of purchase. And one of the most powerful ways to measure that is the Net Promoter Score (NPS).

31/07/2025

https://www.linkedin.com/pulse/mystery-merchandiser-audits-fmcg-hidden-driver-retail-success-byj2f/?trackingId=T5af4wR7SC%2BYsbVoxrMcrw%3D%3D

25/11/2022

Social media marketing continues to play a huge role in CX. Find out what’s predicted for 2023 and how you can boost your brand.

28/07/2022

Best 6 Methods of Measuring Customer Satisfaction

Customer satisfaction is the primary catalyst that pushes a company forward, ensuring repeat business. However, companies cannot plan their service strategies based on vague data or few interactions.

01/07/2021

CES - A New KPI That Will Grow Your Business 😃 - https://mailchi.mp/cd5a8043d5f1/90-of-new-product-or-service-launches-fail-because-of-bad-execution-4767498

13/04/2021

Ramadan Mubarak to you and your family, may your heart and home be filled with all of the joys this holy month bring

11/03/2021

5 Reasons why NPS is so Important.

In 2003 Bain & Company established the Net Promoter Score to help companies measure and evaluate customer loyalty. All it takes is a…

12/01/2021

Top 11 market research trends in 2021

Uncover the top 11 market research trends to expect for 2021 and beyond. Identify changes in research from data collection methods to analysis and changes in research methods and the use of techniques and tools.

02/02/2020

More than 45% of "New Product / Service Launch" failures are attributed to BAD EXECUTION!https://mailchi.mp/ee1c311fa69b/90-of-new-product-or-service-launches-fail-because-of-bad-execution

11/07/2019

How Technology Is Changing Market Research

We asked 23 executives and thought leaders to explain how technology is changing market research.

03/06/2019

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