11/10/2021
We are looking for community assistants (digital) specialising in community development and management using social media, especially China-based social media apps.
Our client is an online casino & sportsbook website that will launch soon in Vietnam, Malaysia, Thailand, China, India and, some other countries.
Details of the role:
• Managing mascots & influencers lead online communities on all popular Chinese social media platforms including, Facebook, Instagram, Tiktok, and YouTube.
• Building & scaling the community profiles from the ground up and per given guidelines.
• Developing and implementing strategies to increase followers, likes, shares, customer engagement, and customer acquisition.
• Responding to messages, queries, complaints, and customer reviews on digital channels/ Promotion & Offer testing.
• Using analytics tools to monitor performance in line with social media metrics & KPI’s provided.
• Creation and implementation of social media content calendar/ Translation content when required.
• Provide cultural insight and knowledge to better shape the brand voice.
• Weekly progress reporting and catch up.
• WFH and occasionally come to the office for meetings (if needed)
• 15-20 hours a week.
• Students/recent grads looking for agency experience with relevant degrees are encouraged to apply.
We have a few positions available. Therefore, interested candidates can email their resumes to [email protected].
