McGirvanmedia Audio Solutions

McGirvanmedia Audio Solutions Corporate Message on Hold and IVR Recordings, delivering real results! Quality Voice Artists & Music. Anything Audio is what we’re good at!

Welcome to McGirvanmedia Audio Solutions, your Partner in Audio Excellence! We have been providing our clients with broadcast quality on hold messages (marketing messages) and IVR recordings (interactive voice recognition) and announcements for 35 years now. If you’re looking for a unique experience and dynamic on hold message /IVR or any audio solution to positively promote your business, then you have come to the right place.

16/06/2026

🎙️ Behind every voiceover is a person.

A real person with talent, experience, and years of professional performance behind the microphone.

Meet Paul.

Paul has been part of the McGirvanmedia voice family for more than 25 years and is the trusted brand voice for many of our clients, including Suncorp Stadium and Century Yuasa.

A former radio announcer and comedy writer, Paul brings creativity, versatility, and personality to every session. Whether the brief calls for a regional accent or a world-famous celebrity impression, he always delivers.

At McGirvanmedia, we're proud to work with Australia's best real voices, not just because they sound great, but because every project helps support a thriving community of voice artists, actors, producers, and creative professionals.

Technology will continue to evolve, and that's exciting.

But there will always be something special about human performance, human emotion, and genuine connection.

When brands choose real voices, they're not just buying audio.

They're investing in people.

❤️ That's something we're proud to be part of.

🎧 Have a listen to some of the projects Paul has worked on for us.

Looking for the perfect voice for your next project? Contact us or visit our website to hear more of our talented voice artists or request your own free, no-obligation voice demo.

[email protected]
📞 1800 777 428
🌐 www.mcgirvanmedia.com.au

💙 Men’s Health Week starts today.This week, we’re recognising the incredible men behind so many of the voices, productio...
14/06/2026

💙 Men’s Health Week starts today.

This week, we’re recognising the incredible men behind so many of the voices, productions, and projects we’re lucky to work on every day.

From voice artists and producers to partners and clients, thank you for the energy, professionalism, humour, and talent you bring to this industry.

Men’s Health Week is also an important reminder to slow down, check in, and prioritise wellbeing both inside and outside of work.

Here’s to stronger conversations, better balance, and looking after each other. 👏

When a client says the process was easy, helpful, and delivered faster than expected… that means a lot to us.That’s exac...
11/06/2026

When a client says the process was easy, helpful, and delivered faster than expected… that means a lot to us.

That’s exactly what we aim for at McGirvanmedia.

Because professional phone messaging shouldn’t feel hard or time-consuming. It should feel supported, simple and like your business is in safe hands.

Your IVR and on-hold messages are often one of the first experiences a customer has with your business. We love helping make that first impression a professional one.

Thank you, Nick, for the kind words. Feedback like this means a lot to our team, who genuinely care about helping our clients get the best result.

Every customer interaction has two sides, the technology behind the call, and the experience the customer hears when the...
10/06/2026

Every customer interaction has two sides, the technology behind the call, and the experience the customer hears when they connect.

It’s easy to focus on just one.

A contact centre may run efficiently from a systems perspective, but the caller experience is shaped by something else entirely:

• the voice
• the messaging
• the tone
• the overall audio journey

Those first few moments influence whether customers trust the business, stay engaged, or disconnect altogether.

For more than 35 years, McGirvanmedia has helped Australian businesses create better caller experiences through professionally produced voice messaging, audio branding and customer communication solutions.

That’s why partnerships like this matter.

At Kaizn, the focus is on the technology side, contact centre systems, platform selection, automation, and infrastructure. Helping businesses implement the right solutions to ensure calls are handled efficiently from the start.

At McGirvanmedia, we focus on the human side of the experience, what customers hear, feel, and remember throughout the interaction.

Individually, both play an important role.

Together, they create a seamless and consistent customer experience.

If you’re exploring ways to improve your customer communications, contact centre experience or phone system strategy, we’d be happy to have a conversation.

🎁 CONTACT CENTRE GIVEAWAY 🎁Nell recently attended the 2026 Contact Centre Best Practice Report Presentation and returned...
09/06/2026

🎁 CONTACT CENTRE GIVEAWAY 🎁

Nell recently attended the 2026 Contact Centre Best Practice Report Presentation and returned with a valuable resource we'd love to share with one lucky contact centre professional.

We're giving away a copy of the 2026 Contact Centre Best Practice Report (7th Edition), a comprehensive 182-page guide packed with industry insights, trends, benchmarks, and practical strategies for today's contact centres.

To enter, tell us in 25 words or less:

What's the one thing you believe has the biggest impact on delivering an outstanding customer experience?

We'll choose our favourite response and send the report to the winner.

📚 Entries close COB Tuesday, 16th June.
📍 Open to contact centre professionals in Australia & New Zealand.

Good luck!

AI is becoming part of how businesses communicate.It’s useful for speed and scale, and it absolutely has its place.But w...
08/06/2026

AI is becoming part of how businesses communicate.

It’s useful for speed and scale, and it absolutely has its place.

But when it comes to how a business sounds to a customer, there’s still a gap technology hasn’t closed.

Tone. Warmth. Personality. Trust.

That’s where real voice still matters.

At McGirvanmedia, we focus on professionally recorded voice messaging for business phone systems and customer touchpoints, the moments where first impressions are formed.

Because while AI can deliver information,
real voice delivers connection.

If you’re reviewing your current phone messaging or want your business to sound more aligned with your brand, we’re always happy to chat.

📞 1800 777 428
📧 [email protected]
🌐 www.mcgirvanmedia.com.au

This winter, more Queenslanders than ever before are facing homelessness.With the cost of living and rental pressures co...
04/06/2026

This winter, more Queenslanders than ever before are facing homelessness.

With the cost of living and rental pressures continuing to rise, many people are now only one unexpected crisis away from losing their home. A job loss, illness, relationship breakdown, or sudden financial setback can quickly change everything.

That’s why the St Vincent de Paul Society QLD (Vinnies QLD) Winter Appeal is so important.

The appeal helps provide immediate and practical support to Queenslanders experiencing or at risk of homelessness, including:
• Emergency accommodation assistance
• Food hampers and essential supplies
• Help with everyday living expenses
• Ongoing support to help people rebuild stability and find secure housing

At McGirvanmedia, we’re proud to support Vinnies QLD as our chosen charity for 2026 and help raise awareness for important initiatives like the Winter Appeal.

Because nobody should have to face winter alone.

Find out more or support the appeal here:
https://www.vinnies.org.au/qld

We’re proud to collaborate with partners who help businesses create better customer experiences from the very first inte...
03/06/2026

We’re proud to collaborate with partners who help businesses create better customer experiences from the very first interaction.

A valued partner of McGirvanmedia is Cloud Kitchen, providing Australian businesses with cloud telephony, unified communications, mobility, internet, conferencing, and business communication solutions designed to improve connectivity, flexibility, and customer engagement.

Combined with McGirvanmedia’s professional voice overs, IVR, phone messaging, and on-hold communication services, we help businesses create a seamless and consistent communication experience across every customer touchpoint, from inbound calls and cloud phone systems through to customer service and team collaboration.

📞 Strong customer communication matters more than ever, especially in fast-moving business environments where clarity, professionalism, and customer experience can make all the difference.

👉 Book a quick chat with McGirvanmedia to review your current phone messaging and customer communication setup: https://mcgirvanmedia.com.au/
👉 Or connect with Cloud Kitchen to explore cloud communication and business telephony solutions tailored to your organisation: https://cloudkitchen.com.au/

🚲 World Bicycle Day is tomorrow, and we’re all for anything that keeps people moving, energised, and inspired. 🌏Whether ...
01/06/2026

🚲 World Bicycle Day is tomorrow, and we’re all for anything that keeps people moving, energised, and inspired. 🌏

Whether it’s a morning ride before work, a weekend cruise, or simply swapping four wheels for two, cycling is one of those small habits that can make a big difference.

At McGirvanmedia, we know creativity and great ideas don’t always happen sitting at a desk. Sometimes the best thinking happens while moving, resetting, and taking a moment to breathe.

So ahead of World Bicycle Day tomorrow, here’s your reminder to get outside, recharge, and enjoy the ride. 🚴

Because better balance, clearer thinking, and fresh energy are good for people, and good for business too.

🌐 www.mcgirvanmedia.com.au

A Focus on Client Relationships Instead of Cold OutreachMost businesses don’t lose opportunities because they didn’t sen...
31/05/2026

A Focus on Client Relationships Instead of Cold Outreach

Most businesses don’t lose opportunities because they didn’t send enough cold emails. They lose them because trust hasn’t been built yet.

Cold emails, calls, and unsolicited SMS outreach are built around interruption. Sometimes they work, but often they’re quickly forgotten. Relationships work differently.

When clients know you, trust you, and have experienced how you work, conversations become easier. There’s less pressure to “sell” because the relationship already exists. Good clients come back, refer others, and become long-term advocates for your business.

Strong client relationships also create more stability, fewer objections, less price pressure, more repeat work, and less reliance on constantly chasing the next lead.

At McGirvanmedia, we’ve focused on building long-term client relationships for more than 35 years, and we’re incredibly proud that some clients have been with us since the very beginning.

Business growth doesn’t just come from reaching more people.
It comes from building relationships with the people who would choose to work with you again.

Address

292 Hawthorne Road
Brisbane, QLD
4171

Opening Hours

Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8am - 4pm

Telephone

+61732530400

Website

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