01/10/2026
20 years in marketing. Here’s what I believe now.
I’ve worked in marketing for around 20 years now, across advertising, corporate marketing, building brands and, for the past decade, working much more closely with founders and small-to-medium businesses.
The businesses have been different. So have the budgets, teams and challenges.
But there are some things I keep coming back to.
Understanding your customer deeply matters. Brand strategy matters. Consistency matters. Giving good ideas enough time to work matters.
And as I’ve worked more closely with founders, I’ve come to see marketing as part of a much bigger picture, how you make decisions, where you focus, what you systemise, and ultimately, the kind of business you’re trying to build.
These are some of the things I believe now, after 20 years of doing the work.
And I’m sure they’ll keep evolving as I do.